Dell Laptop Tracking and Recovery Service

Dell Laptop Tracking and Recovery Service
Dell ProSupport


Getting Started

Laptop Tracking and Recovery Service can be fully managed through the online Customer Center PortalExternal link.
For customers who do not have their login credentials, please contact us at the phone number below.

Activities you can perform in the portal include:
  • Identification of assets within your environment
  • Customize specific data elements to your organization
  • Reports of systems with your environment
  • Create a theft report and request recovery services
For those systems with Remote Data Delete service:
  • Specify Remote Data Delete configuration policy
  • Request a Remote Data Delete service on a particular asset
  • Track the progress of your Remote Data Delete Request

User Quick Guide

For step-by-step instructions on completing most common steps in using Customer Center download the user quick guide .

Contact Us

Should you need to speak with a representative about service, the following phone number will connect you with a representative from our Unified Services HelpDesk, please call:

United States : 1-866-637-9165
(click on the country name or phone number above to see all phone numbers available internationally)


Would you like to see more information about the Suite of services available with ProSupport?

Laptops | Desktops | Laptops for Work | Desktops for Work | Workstations | Servers | Storage | Services | Monitors | Printers | LCD TVs | Electronics
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Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. U.S. Dell Home new purchases only. Dell reserves the right to cancel orders arising from pricing or other errors.

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