PC Skills & Professional Development

Service Suites

	Services Home Page
	Infrastructure Consulting Services
	Deployment Services
	Managed Services
	Dell ProSupport

Microsoft Training Solutions

For those who rely on Microsoft^® platforms to run their IT infrastructure, Dell offers training to help increase skills and capabilities of IT staff in deploying and managing Microsoft enterprise environments.Talk to a training consultant to find out about additional training not listed below.

Technical (IT Pro/Dev) & Information Worker Online Training Libraries

Microsoft Office, Windows^® 7, & Windows Vista^TM

Windows^® Server

Hyper-V^TM

Exchange^® Server

Office Communications Server

SQL^® Server

SharePoint^®

Systems Center (SMS)

Software Assurance Vouchers

Microsoft^® Office and Windows^® operating system training is designed to help you and your organization gain a better understanding of how to use new tools available in the latest versions of the software and operating system. This will enable your organization to work faster, smarter, and be more productive.

Microsoft Office, Windows 7, & Windows Vista End User Training Solutions

Windows^® 7 Starter Pack with Live Tutor
Accelerate your Windows 7 transition with online training and GMS Live Tutor^TM online chat support. This essential collection of two online training courses shows students how to use new features, work with libraries, safeguard their computers and data, and much more. Local and simulated labs give you an opportunity to practice what you learn. Live Tutor provides 24/7 access to a live online expert to explain a concept, demonstrate a feature, or walk through a task


Online	$15/student	More details

Windows Vista^® Starter Pack with Live Tutor
This collection of online courses covers the essential skills you need not only to get familiar with Windows Vista but also to take your skills to the next level. Local and simulated labs give you an opportunity to practice what you learn. -Get answers to your Vista questions quickly with Live Tutor. Live Tutor provides 24/7 access to a live online expert to explain a concept, demonstrate a feature, or walk through a task.


Online	$15/student	More details

Microsoft^® Office 2007 Starter Pack with Live Tutor
This collection of online courses will teach the essential skills and knowledge you will need to get up to speed quickly using Microsoft Office Outlook, Word, Power Point, and Excel 2007. Local and simulated labs give you an opportunity to practice what you learn. Get answers to your Office 2007 questions quickly with Live Tutor. Live Tutor provides 24/7 access to a live online expert to explain a concept, demonstrate a feature, or walk through a task.


Online	$20/student	More details

Windows Vista^® and Microsoft^® Office 2007 Starter Pack with Live Tutor
This collection of online courses covers the essential skills you need not only to get familiar with Windows Vista and Office 2007 (Outlook, Word, Power Point, and Excel) but also to take your skills to the next level. Local and simulated labs give you an opportunity to practice what you learn. . Get answers to your Vista and Office 2007 questions quickly with Live Tutor. Live Tutor provides 24/7 access to a live online expert to explain a concept, demonstrate a feature, or walk through a task.


	Online	$25/student

Core Training for Microsoft Outlook 2007 with Live Tutor
This collection of online courses covers the core skills and knowledge you will need to get the most out of Microsoft Office Outlook 2007. In addition to the courses covered in collection 5261: Core Training for Microsoft Outlook 2007 we have added course 5447: What's New in Microsoft Office Outlook 2007 to help you transition to Outlook 2007. Get up to speed quickly with the new user interface for creating messages, appointments, tasks, and contacts in Outlook. Also, get answers to your Microsoft Outlook 2007 questions quickly with Live Tutor. Live Tutor provides 24/7 access to a live online expert to explain a concept, demonstrate a feature, or walk through a task.


Online	$20/student	993-6738

Microsoft^® Information Worker Online Training Library with Live Tutor
This extensive information worker library is comprised of 130+ productivity and operating system online courses such as Microsoft Office Word, Excel, Outlook, OneNote, Access, SharePoint Server and Project; Office Live Meeting and Small Business Accounting; and Windows Vista. This offer also includes GMS Live Tutor. GMS Live Tutor online chat provides expert answers on demand for success with technology - right from the start. The online courses provide a rich multimedia experience. The online training library plus Live Tutor are available 24x7 for one year from invoice date.


	Online	$99/student	More details

Windows 7 IT Pro Training Solutions

MS6288: Deploying Windows 7 Beta Business Desktops by Using the Microsoft Deployment Toolkit 2010 Beta
This three-day instructor-led course provides students with the knowledge and skills to successfully deploy Windows 7 beta business desktops throughout their organization by using the Microsoft Deployment Tookit 2010 beta. Students will learn how to use and understand the Microsoft Deployment Toolkit tools and end-to-end guidance to reduce deployment time, standardize desktop images, limit service disruptions, reduce post-deployment help desk costs, and improve security and ongoing configuration management


	Instructor-led	$11,715 (Onsite - up to 10 students)	SKU 994-6958

MS6291: Updating Your Technology Knowledge of Microsoft Windows XP to Windows 7 Beta
This three-day instructor-led course provides students with the knowledge and skills to work with the new technologies in Windows Vista and Windows 7 Beta. This course is intended for individuals who already have experience with Windows XP to upgrade their skills. IT professionals providing user support, desktop configuration, and desktop troubleshooting will be particularly interested in the new features of Windows 7 Beta and how the changes affect Windows security, reliability, performance, productivity and manageability.


	Instructor-led	$11,715 (Onsite - up to 10 students)	SKU 994-6958

Windows Vista IT Pro Training Solutions

MS5103: Upgrade Skills to Configure Windows Vista
In this online collection composed of eight courses, you build upon your knowledge of Windows XP to configure Windows Vista client settings, Windows Vista networking, and security. This collection is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who must implement or support Windows Vista. This is a select subset of three collections designed to comprise the core of the Windows Vista technology series. The three collections are: 5347, 5354, and 5360.


Online	$176/student	More details

MS5106: Upgrading Enterprise Desktop Support Skills to Windows Vista
This online collection composed of six courses, helps you upgrade your existing enterprise desktop support skills from Windows XP to Windows Vista. This includes supporting and troubleshooting Windows Vista applications, security issues, and desktop deployment. This also helps prepare you for certification exam 70-621. This online collection is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who must implement or support Windows Vista in an enterprise environment. To get the most out of this collection, you should have Windows XP support experience and a technical understanding of Windows Vista provided in collection 5103. This collection is a select subset of collections 5366 and 5372 designed together to comprise the Windows Vista professional enterprise track. This collection also helps you prepare to become a Microsoft Certified Technology Specialist (MCTS) and Microsoft Certified IT Professional (MCITP).


Online	$132/student	More details

MS5347: Installing and Configuring Windows Vista
In this online collection composed of six courses, you gain the knowledge and skills to install and configure Windows Vista. You also get in-depth information about the Windows Vista startup process and file systems. This online collection is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who must implement or support Windows Vista. This collection helps prepare you for certification exams 70-620, 70-621, and 70-623. This collection also helps you prepare to become a Microsoft Certified Technology Specialist (MCTS) and Microsoft Certified IT Professional (MCITP). This is one of three collections designed as the core of the Windows Vista technology series. The three collections are: 5347, 5354, and 5360.


Online	$132/student	More details

MS5354: Configuring Windows Vista Networking and Security
In this online collection composed of five courses, you gain the knowledge and skills to configure Windows Vista Networking and Security with in-depth coverage of the Windows Vista TCP/IP stack, network services, and security implementation. This online collection is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who must implement or support Windows Vista. This is one of three collections that comprise the core of the Windows Vista technology series. The three collections are: 5347, 5354, and 5360. This collection helps prepare you for certification exams 70-620, 70-621, 70-622, and 70-623. This collection also helps you prepare to become a Microsoft Certified Technology Specialist (MCTS) and Microsoft Certified IT Professional (MCITP).


Online	$110/student	More details

MS5360: Configuring Windows Vista Applications and Devices
In this online collection composed of five courses, you gain the knowledge and skills to configure and troubleshoot Windows Vista applications and devices including Internet Explorer, Media Center, and Mobile devices. In addition, there is in-depth coverage of printing, scanning, and faxing. This also helps prepare you for certification exams 70-620, 70-621, 70-622, and 70-623. This online learning collection is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who must implement or support Windows Vista.


Online	$110/student	More details

MS5366: Maintaining and Troubleshooting Computers Running Windows Vista
In this online learning collection composed of six courses, you gain the knowledge and skills to troubleshoot Windows Vista. This includes hardware, authentication, Office applications, and the use of Sysinternals tools. This also helps prepare you for certification exams 70-622, and 70-623. This online learning collection is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who must implement or support Windows Vista. To get the most out of this collection it is recommended that you have strong Windows Vista technical skills. This is the first of three collections (5366, 5372, 5379) designed together to comprise the Windows Vista Professional series. This collection also helps you prepare to become a Microsoft Certified IT Professional (MCITP).


Online	$132/student	More details

MS5372: Deploying Windows Vista Desktop Images and Applications
In this online learning collection composed of seven courses, you will create and deploy Windows Vista desktop images and applications using Windows Imaging Format, ImageX, Windows PE, and USMT. In addition, you troubleshoot applications and enterprise support issues. This also helps prepare you for certification exam 70-622. This online learning collection is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who must implement or support Windows Vista in an enterprise environment.


Online	$154/student	More details

Vista Enterprise Support Technician Starter - Long Track
This thirty-two hour online learning series is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for IT Professionals who must implement or support Windows Vista. The three collections are designed together comprise the core of the Windows Vista technology series. The three collections are: 5347, 5354, and 5360. This collection also helps you to become a Microsoft^® Certified Technology Specialist (MCTS) and Microsoft Certified IT Professional (MCITP).


Online	$352/student	More details

MS5115: Installing and Configuring the Windows Vista Operating System
This three-day instructor-led course presents students with the knowledge and skills to install and configure Windows Vista desktops. It will focus on four main areas: installing, securing, networking, and browsing. By the end of the course, participants will have installed and configured a Windows Vista desktop that is secure, on the network, and ready for browsing.


Instructor-led	$11,715 (Onsite - up to 10 students)	SKU 994-6958

MS5116: Configuring Windows Vista Mobile Computing and Applications
This two-day instructor-led course presents students with the knowledge to successfully configure Windows Vista applications and tools. Completion of courses 5115 and 5116 would help prepare a participant for the Microsoft Certified Technology Specialist certification exam number 70-620.


Instructor-led	$8,510 (Onsite - up to 10 students)	SKU 994-6949

MS5118: Maintaining and Troubleshooting Windows Vista Computers
This three-day instructor-led course presents students with the knowledge and skills to successfully maintain and troubleshoot Windows Vista computers. The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications.


Instructor-led	$11,715 (Onsite - up to 10 students)	SKU 994-6958

MS5119: Supporting the Windows Vista Operating System and Applications
This two-day instructor-led course presents students with the knowledge and skills to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client. Desktop support technicians can use this infrastructure to improve the support experience in the following scenarios: new installations, single computer migrations, single computer reinstallations.


Instructor-led	$8,510 (Onsite - up to 10 students)	SKU 994-6949

MS5105: Deploying Windows Vista Business Desktops
This three-day instructor-led course is designed to provide students with the knowledge and skills to successfully deploy Windows Vista business desktops throughout their organization. Students are introduced to the deployment life cycle, which consists of planning for the deployment, building and customizing the deployment method, and then implementing the actual deployment. Students are introduced to the tools and guidance to be used throughout various stages of the deployment life cycle.


Instructor-led	$11,715 (Onsite - up to 10 students)	SKU 994-6958

Windows Vista Core Combination: Installing and Configuring Windows Vista Operating System, Applications, Tools and Mobile Computing (combines courses 5115, 5116)
This five-day instructor-led course is designed to provide students with the knowledge and skills to install and configure Windows Vista desktops, applications and mobile devices. Areas of focus include: Operating system installation and upgrade, Securing the OS, Networking, Browsing and navigating the OS, Maintenance and optimization tools, Media applications, Productivity applications, Notebook computers, Mobile devices, and Tablet PCs. It covers all core elements in the Windows Vista curriculum and helps prepare participants for Technology Specialist certification.


Instructor-led	$18,125 (Onsite - up to 10 students)	SKU 994-7077

Windows Vista Advanced Combination: Maintaining, Troubleshooting and Supporting Microsoft Windows Vista Operating System and Applications (combines courses 5118 and 5119)
This five-day instructor-led course is designed to provide students with the knowledge and skills to successfully support, maintain and troubleshoot the Windows Vista Operating System and Applications. The course will focus on: operating system, security, networking, hardware, and applications. It includes troubleshooting techniques for new installations, single computer migrations, and single computer reinstallations. It provides guidance on how to install application packages on Windows Vista computers for support scenarios that require application updates or reinstalls.


Instructor-led	$18,125 (Onsite - up to 10 students)	SKU 994-7077

Microsoft Office IT Pro Training Solutions

MS5058: Deploying 2007 Microsoft Office System Client Products
This online collection composed of six courses covers deploying and installing 2007 Microsoft Office System client applications. These courses are for both Desktop Specialists who deploy and configure Office, as well as Technical Decision Makers who are responsible for purchasing and adoption decisions. Topics include: Windows Imaging Format and ImageX, Planning and Customizing Client Deployment, and Deploying in multilingual environments.


	Online	$132/student	More details

For more information:

Contact your dedicated Sales Representative, or call 1-800-WWW-DELL.
Email us at: US_Training@Dell.com.

Related Training

MS5266: Core Training for Windows^® SharePoint^® Services 3.0
This collection of online courses covers the core skills and knowledge you will need to get the most out of Windows SharePoint Services 3.0. This collection includes: Getting Started with Windows SharePoint Services 3.0, Creating and Managing a Windows SharePoint Services 3.0 Site, Team Collaboration with Windows SharePoint Services 3.0, and Using Windows SharePoint Services 3.0 with Microsoft 2007 Office System Applications.