Dell Unified Communications

Solutions Center

Dell UC Solutions

	VoIP
	IM
	Audio & Video Conferencing
	Mobile
	Exchange Server 2010 Solutions
	Exchange Server 2007 Solutions
	Secure Exchange Solutions

Configuration Tools

UC Advisor

Dell Services

	Exchange Migration Services
	Enterprise Support Services

Resources

	Unified Communications - Building a highly available Communications Infrastructure
	Unified Communications - Implementing Live Meeting with OCS
	Dell/Ziff Davis Unified Communications Solutions Center
	HA Enterprise Voice
	SIP trunking

Communication and Collaboration Challenges

Organizations today face the challenge of trying to be more productive while reducing expenses.

Business leaders are faced with:

Managing communications overload
Communicating with globally distributed customers, colleagues and partners
Maximizing productivity and innovation
Attracting and retaining talent

IT is challenged to:

Simplify and reduce the cost of communications
Maintain compliance and prevent information leakage
Support many users with diverse needs
Extend existing investments

The Solution from Dell and Microsoft

Dell and Microsoft bring you the Dell^TM Unified Communications (UC) solution. Dell and Microsoft^® Lync™ Server 2010 integrates e-mail, chat, fax, voicemail, phone calls, fax messages, instant messages (IM), and audio/video conferencing with core Microsoft^® Office applications and provides a framework for supporting a common environment for sharing knowledge, ideas and document s with mobile users across the globe. This solution gives your organization the ability to improve business outcomes by maximizing individual productivity and fostering team collaboration while decreasing costs by reducing travel, communications and IT expenses.

Key Benefits

Integrate e-mail, voicemail, phone calls, IM, and conferencing to enhance productivity
Build on your existing investments in PBX, telephony and data networks
Enhance collaboration with document and application sharing in real-time discussions in any location
Improve productivity by finding colleagues faster and leveraging existing knowledge
Facilitate better messaging with a single storage repository and a common interface for all devices
Reduce travel and conference costs with live meeting and video conferencing
Mitigate risk during implementation with Dell’s proven methodology
Save time and money with a modular approach to implementation
Ensure reliability with reference architectures tested and validated by Dell
Cut facilities cost by as much as one third with Dell PowerEdge™ 11G servers superior performance per watt
Better manage and protect applications with Dell EqualLogic™ and Microsoft platform integration

Key Features

Presence. Instantly know the availability of your colleagues.
Instant Messaging. Send and receive text messages in real-time.
Web and Voice Conferencing. Use your desktop PC for face-to-face meetings.
Voice over Internet Protocol (VOIP). Make and receive phone calls over the IP network.
One-click Communication. Click on a name in your Outlook directory to send an IM, make a call, or start a video conference.
Mobile Access. Take advantage of all these features from anywhere with an Internet connection.
Enhanced 911. Support for North America
Call tracing. Track malicious calls

Custom-Built

With Dell UC, you only implement the features you need when you need them to help you keep costs and complexity under control.

Dell’s vision of UC is modular: Customers choose which modules to deploy as needed using standardized UC-Enabled Hardware, Storage, Applications, and OS

Dell’s methodology is predictable: Dell has developed a proven methodology to implement UC quickly and successfully with Pre-tested and Validated Configurations

Dell is an end-to-end solution provider: Services, software, telephony hardware, IP hardware, Server, and Client with a single point of contact for software, hardware, support, and services

Simply Put

A Unified Communications solution from Dell is easy to implement and reliable and is designed to deliver outstanding ROI for existing Windows^® environments.