Dell Wireless Services & Support
From the moment you consider purchasing a wireless product from Dell, we can help you find a solution that meets your business needs. Dell-certified technicians can help you find the right wireless technology and give you the tools and resources to keep everything running smoothly, whether it's through online courses or around-the-clock telephone support.
To purchase these services or request more information from a Dell representative, call 1-800-917-DELL.
Wireless Router Installation Service*
Dell's Wireless Router Installation Service is the no-hassle way to get a wireless network up and running in your office. Our technician will set up a wireless network that's encrypted to help control who has access to the network. Your office will be set up to connect to the Internet without wires, share a high speed Internet connection and print to one printer from all your PCs. You'll all be able to work at a desk, a conference room or in a hallway with no wires and no cabling costs.
Install and configure one Wireless Router from Dell, NetGear® , Linksys® or D-link®
Install wireless cards and configure wireless PCs (quantity limits)
Configure Wired Equivalent Privacy (WEP) encryption or Wireless Protected Access (WPA) encryption and demonstrate how to change the key
Confirm shared Internet access on wireless PCs, provided a broadband Ethernet connection is available
Enable file and printer sharing between two PCs and demonstrate how to share between additional PCs
Provide a brief wireless hardware orientation
Client Support Services
Support: All warranty and technical support on third-party products purchased through Dell's Software and Peripherals Division are provided by the original manufacturer and not by Dell.
Gold Tech Support: Fast access to advanced level of support.
Next Business Day On-site Service available on Dell laptops*
can send a Dell certified technician to your location, if necessary, after phone-based troubleshooting.