Services and Warranties by Product

Services and Warranties by Product

professional. proactive. Dell Pro Support.

Dell ProSupport is 24x7x365 support designed to help you make the most of your IT investment. ProSupport offers:
  • Single point of accountability and case management with highly-trained experts. 
  • Next Business Day On-site Service, plus same day parts and labor response options. 
  • Expert collaborative assistance for third-party hardware and software issues. 
  • Part and/or Dell-trained technician on-site availability. Same day parts and/or labor dispatch options are available after phone-based troubleshooting.
  • Mission critical response option for the fastest resolution of your most business critical systems.

Advisory and protection support services offer specific or specialized services that come with supporting a mobile workforce, managing complex systems, or monitoring unique environments.

Protect client system investments:
  • Accidental Damage Service. Repair or replace hardware that has been accidentally damaged due to drops, spills or power surges.
  • Extended Battery Service. Plan for full notebook lifecycle costs by incorporating replacement battery needs into your upfront purchase.
  • Keep Your Hard Drive. Control your sensitive data and retain your hard drive should it fail while under warranty.
  • Hard Drive Data Recovery. Trust our expert technicians to recover data and restore confidential files.

Dell Basic Hardware Service:
  • You can get basic hardware warranty phone support during local business hours.
  • This service includes Next Business Day On-site Service after Remote Diagnosis. Depending on the hardware product, additional repair options may be available.

Continue Shopping
ABOVE PRICES INCLUDE ANY APPLICABLE DISCOUNTS. All systems refurbished. Supplies limited to stock on hand. Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. Purchase limit of 5 systems/customer/week. For Dell Outlet U.S. purchases only. Dell reserves right to cancel orders arising from pricing or other errors.