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Services and Warranties by Product

Services and Warranties by Product

Professional. Proactive. DellProactive.

Dell ProSupport is 24x7x365 support designed to help you make the most of your IT investment. ProSupport offers:
  • Single point of accountability and case management with highly-trained experts. 
  • Next Business Day On-site Service, plus same day parts and labor response options. 
  • Expert collaborative assistance for third-party hardware and software issues. 
  • Part and/or Dell-trained technician on-site availability. Same day parts and/or labor dispatch options are available after phone-based troubleshooting.
  • Mission critical response option for the fastest resolution of your most business critical systems.

Transform your data center:
  • IT Advisory Services. Identify system issues and optimize your operational efficiency with environment-wide incident and analysis trending.
  • Remote Advisory Services. Remotely access technical expertise for specialized applications and solutions.
  • Specialized On-site Services. Augment routine IT management or tap into specific technical expertise for critical projects.
  • Proactive Maintenance. Reduce downtime and improve stability with scheduled assessments, streamlined patch management and reporting.

Dell Basic Hardware Service:
  • You can get basic hardware warranty phone support during local business hours.
  • This service includes Next Business Day On-site Service after Remote Diagnosis. Depending on the hardware product, additional repair options may be available.

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ABOVE PRICES INCLUDE ANY APPLICABLE DISCOUNTS. All systems refurbished. Supplies limited to stock on hand. Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. Purchase limit of 5 systems/customer/week. For Dell Outlet U.S. purchases only. Dell reserves right to cancel orders arising from pricing or other errors.

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