Public Customer Care

Public Customer Care

Supporting Government, Education, Healthcare and EPP Business

The Dell Return Policy may be found here.

To look up an Invoice or Order Number click here.

Return For Credit

Indicates required field
Customer Account Name:
Requestor:
Requestor E-mail:
Phone Number:
Best time to reach you (M-F 7am-6pm CDT):
Invoice/Order Number:
(9 Digit Required Field)
Service Tag Number:
Error Type:
Customer Error
Dell Error
Shipping Carrier Error
Return Type:
Full Return
Partial Return
If Partial Return, please enter part numbers:
Part Numbers:
How Was The Order Placed?
Telephone
Online Sales Pages or Premier Pages
Fax
Will You Be Reordering?
Yes
No
To better address your request, please provide a brief explanation:
Please provide this additional info if the product is no longer at the address it was originally shipped to from Dell:
Physical street address:
Physical city:
Physical state:
Physical country:
Phone #:
On-site contact (first name last name):
On-site contact's e-mail address:
Purchase Order # (if available):
Submit

Customer Care

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