Certified Refurbished PCs are laptops and desktops that have been returned to Dell, put through the production process, and then again retested to ensure they meet all original factory specifications. Certified Refurbished systems may have some observable cosmetic blemishes, but they will not affect performance.
Previously Ordered New systems are PCs that were canceled orders, or PCs that shipped out to a customer who either did not open the box or decided to return the system without ever using it. Previously Ordered New systems do not have any cosmetic damages..
Scratch and Dent products are systems with considerable cosmetic blemishes that do not affect performance. They are a great way to save money while still enjoying Dell Outlet's rigorous rebuilding and testing process. Scratch and Dent computers will not have scratches or pits on the screen, missing or illegible letters on the keyboard, or damage to the touchpad or palmrest.
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