| EPP Sales | |
 |
| For new purchases, product inquiries, or to change an existing order (Sales representatives are available daily between 8am and 9pm CT). | 1-800-695-8133 - Option 3 |
| Customer Care | |
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| For account maintenance, missing or wrong items, rebates, and all other issues. | 1-800-695-8133 - Option 5 |
| Automated Order/Shipping Status | |
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| Fast updates on the status of your order. (Have your order number ready). | 1-800-695-8133 - Option 2 |
| Technical Support * | |
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| For troubleshooting on your Dell equipment or factory-installed software. (For faster service, have your express service code ready.) *For support of non-Dell products, contact the original manufacturer. | 1-800-695-8133 - Option 4 |
| Autotech Automated Solutions Line | |
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| Fast answers to common technical questions about your Dell system. | 1-800-247-9362 |
| Dell Preferred Account Customer Service | |
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| For information on financing/leasing options, monthly billing, and payoffs. | 1-800-283-2210 |
| Address for Correspondence | Address |
|
| Dell Employee Purchase Program |
| One Dell Way |
| Round Rock, TX 78681 |
