Q: Can I order a custom-configured Dell computer at Costco?
A: No, the Dell products available at Costco are the pre-configured/pre-built computers and monitors listed on this page.
Q: Can I buy the Dell products available at Costco on Dell.com?
A: Dell computers available at Costco are pre-configured, but are available on Dell.com.
Q: How do I return a Dell product purchased at Costco?
A: Costco offers a 90 day return policy. All Dell products purchased through Costco should be returned in compliance with Costco’s return policy in order to receive a refund. Please refer to the Costco return policy or speak to a Costco sales representative for more information.
Q: What kind of warranty is included on Dell products purchased through Costco?
A: All Dell products sold at Costco come with a 2-year limited warranty*.
Q: Are extended warranties available?
A: Not through Costco. Extended warranties are only available through Dell.
Q: Who can I contact if I need technical support?
A: If you need support for your personal computer, please contact any Costco store. The Costco Concierge Service has been authorized by Dell to provide technical support and warranty service for your new Dell personal computer. You can also contact Dell for basic technical support.