Premium Phone Support

Premium Phone Support
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Premium Phone Support

Introducing Dell Premium Phone Support, a new way to get the most from your computer experience. The ideal experience is, of course, to never have any technical difficulties or accidents with your system, but we know they do occur and we want you to know - we've got you covered.

24x7 phone support or live chat for hardware and software service. You can count on us for a great experience and rapid support.

Let Premium phone Support help you keep your PC and software running like it's supposed to.
Existing Premium Phone Support owners
Dell provides In-Home or Mail-In repair service following phone and/or diagnosis. For issues covered by your Limited Hardware Warranty, a technician and/or part will be dispatched, if necessary, usually within 1 or 2 business days following completion of Remote Diagnosis, which is the determination by online/phone technician of cause of issue and may involve customer access to inside of system and multiple or extended sessions. The online/phone technician will determine In-Home or Mail-In repair service based on your original system purchased. Availability varies. Other conditions apply.