Your Tech Team

Featured Services

Your Tech Team: Support for Your Household

Support for Your Existing PC

Dell Support Center

DellConnect

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Install It

Expert Help - Getting Started

In-Home Hardware Installation

Home Network Setup

Home Network Management

Protect It

My warranty coverage

Warranty extension

Accidental Damage Protection

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PC TuneUp

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Maintain It

Expert Help - Hardware Support

Expert Help - Software Support

Fix it yourself

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Your Tech Team. Your Personal Tech Support

Your Tech Team

If you could design your own personal tech support, what features would you have? Quick response? Preferred technician to speak to each time you call? Everyone in your family covered? The ability to schedule a telephone appointment? North American-based support?

With Your Tech Team, a premium support upgrade from Dell, you get all of the above incorporated into your system's existing Limited Hardware Warranty^* (excludes purchases through Rent to Own retailers) in a service that values your time and allows you to create a personal relationship with a technician who is familiar with your system and any past issues you may have experienced. In addition, once you've added Your Tech Team to your system's warranty, it provides a one-stop shop for Limited Hardware Support for all of your family's in-warranty, Dell branded devices.
Download the PDF

Purchase Your Tech
Team for your
current system^*

Enroll in Your Tech Team any time. Just call 1-866-223-5417.

Preferred Technician

You may ask to speak with your favorite technician ANYTIME! If they are helping someone else or not on duty at the time, you can schedule an appointment.

Rapid Access

Short wait times - we answer your phone call in 2 minutes or less on average.

Schedule Ahead

Email your Tech Team to schedule future telephone tech appointments.

Product Coverage

Your Tech team provides a one-stop shop for in-warranty, Dell-branded devices purchased through Dell's Home & Home Office division.

Family Coverage

Product coverage extends to all of your immediate family members with in-warranty, Dell-branded devices.

North American Access

All Tech Team members are Dell's best-trained, North American-based technicians.

How Your Tech Team Differs from a Limited Hardware Warranty^*

Every Dell product comes with a limited hardware warranty^*. With a Your Tech Team contract you have access to benefits above and beyond the standard warranty as seen in the chart below. With either the standard or Your Tech Team plan you should start the technical support process by downloading DellConnect^*.

Enrolling in Your Tech Team is simple. Just call 1-866-223-5417.

Limited Hardware Warranty vs. Your Tech Team

	Limited Hardware Warranty^*	Your Tech Team

24x7 phone-based technical support
Support via DellConnect ^*
North American Call Centers
2-minute wait time or less, on average
One-stop shop for all Dell products
Family coverage
Schedule ahead
Preferred Technician phone support