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Current Your Tech Team Members

If you’re already a subscriber to Your Tech Team, it’s easy to connect with a tech support representative.


Not sure if you own a membership to Your Tech Team?

Call:
1-866-223-5417



Contacting Your Tech Team


Call 1-800-624-9896 with your Express Service Code

Call 1-800-624-9896 with your Express Service Code

Dial 1-800-624-9896 and enter your Dell product’s Express Service Code. This is the fastest way to connect with a Your Tech Team technician. Dell has intelligent call routing in place to recognize you as a Your Tech Team customer and send you to the next available technician.*



Call 1-800-624-9896 with Your Tech Team's Extension

Call 1-800-624-9896 with Your Tech Team's Extension

Dial 1-800-624-9896 and enter your team’s extension. After you have called Your Tech Team the first time, you will be given an extension number to use for subsequent calls.



Email Your Tech Team

Email Your Tech Team

During your first call to Your Tech Team you'll be given an email address to make future appointments with a Your Tech Team representative who will confirm the appointment and call you back at the appointed time.

*Dell requires 24 to 48 hours from the time of purchase to update our intelligent call routing. If you are within that time period, then dial 1-866-233-5417

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Dell provides In-Home or Mail-In repair service following phone and/or diagnosis. For issues covered by your Limited Hardware Warranty, a technician and/or part will be dispatched, if necessary, usually within 1 or 2 business days following completion of Remote Diagnosis, which is the determination by online/phone technician of cause of issue and may involve customer access to inside of system and multiple or extended sessions. The online/phone technician will determine In-Home or Mail-In repair service based on your original system purchased. Availability varies. Other conditions apply.

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