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Warranty and Services

Warranty and Services

Warranty and Service Offerings for DimensionTM  desktops & InspironTM  laptops

You can rely on Dell's award-winning service and support for your Dimension desktop or Inspiron laptop. Every DellTM  Dimension desktop and Inspiron laptop comes with an outstanding limited warranty*, At-home or mail-in plan, 24x7 phone support and online support, all designed to bring you peace of mind.

Dell offers the following warranty and service coverage for your Dimension desktop or Inspiron laptop:

24x7 Phone Support - Toll-free, phone-based 24-hour technical hardware support.

Online Support - 24-hour technical online support ANYTIME. Just click on the Dell Solution Center icon located on your desktop!

We can usually fix your problem online or on the phone without a service call. If not, a Dell technician will troubleshoot with you (online or over the phone) to figure out if a part is broken. If you need a part, the replacement part can be shipped and if necessary, a third party technician can be there to install it, often the next business day*.

*Note - Service is subject to parts availability and customers' contract with third party. Other conditions apply.

Mail-In Service - We can usually fix your problem online or on the phone without a service call. If not, a Dell technician will troubleshoot with you online or over the phone to figure out if a part is broken. If you need a part, Dell will arrange for return shipment to our repair facility, have our carriers provide the appropriate shipping materials and even pay for shipping to and from the service center.

Limited Warranty* - To further protect your technology investment, Dell warrants that your desktop will be free from defects in materials and workmanship. To purchase warranty only or for information on other service options please call 1-800-915-3355. Click here to learn more about the limited warranty.

CompleteCareTM  Accidental Protection for laptops and desktops - Fully protect your system for up to 4-years! Covers all accidental damage except fire damage, theft, loss and intentional damage.

Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. U.S. Dell Home new purchases only. Dell reserves the right to cancel orders arising from pricing or other errors.

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