Third Party Product Support

Warranty Escalations

This page is made available to customers utilizing NASPO | WSCA Master Agreement # B27160 only. This page is intended to address warranty escalations in the event the original manufacturer's warranty process is not sufficient to address the warranty concerns of the end-user customer. The terms and conditions of the Original Equipment Manufacturer's standard warranty will apply to all warranty claims.

In order to receive third party warranty assistance from Dell, please complete this form in its entirety. Failure to provide the requested information will result in the delay and possible failure to receive warranty resolution.

After completion and submission of this form to Dell, you will be contacted within 1 business day regarding resolution of your warranty problem.

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Requestor First Name

Last Name

Requestor E-mail Address

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Requestor Phone Number

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Order Number:

Bill To Address Information

Street Address

City

State

Zip Code


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Ship To Address Information

Street Address

City

State

Zip Code


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Product Information

Manufacturer's Part Number

Description of Problem:

Desired Resolution:

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The terms and conditions of the Original Equipment Manufacturer's standard warranty will apply to all warranty claims. Dell is not responsible for voided or expired warranties. In the event the Original Equipment Manufacturer fails to honor its standard product warranty, Dell's sole responsibility will be to repair, replace or refund the cost of the Third Party Product at issue, at Dell's discretion, during the life of the Original Equipment Manufacturer's standard warranty. Failure to provide the requested information will result in the delay and possible failure to receive warranty resolution.