| Novell Worldwide Licensing Programs | VLA Volume License Agreement | MLA Master License Agreement | SLA & ALA School License Agreement & Academic License Agreement |
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| Program type? | Transactional (non-contractual) | Contractual | Subscription |
| Organizations served? | Companies of any size who want an easy, flexible licensing program; eligible non-profit organizations | Medium, large and global organizations; eligible government organizations | SLA: K-12 schools ALA: colleges and universities |
| Key benefits? | Easy to use and understand, no obligations or minimums | Higher discount levels based on long-term volume purchasing commitments | Pay a low annual fee to use the Novell products of your choice organization-wide |
| Signed contract required? | No | Yes | Yes |
| Term? | 2 years | 2 year, but automatically renews in 2-year increments | SLA: 1-year subscription; ALA: 3-year subscription, however, both programs renew automatically at term end |
| Forecasting required? | No | No | No |
| Minimum purchase requirement? | No | Yes - varies by volume | 1 subscription with a minimum of 4 products and a minimum of $5,000 USD |
| Minimum reorder? | No | Yes - varies by volume | No - renew subscription annually for continuous usage and benefits |
| Upgrade protection? | Yes - optional and available for purchase | Yes - required under terms of MLA | Yes - upgrade protection is included for each product under subscription |
| Technical support? | Novell Technical Support is available for purchase | Varying levels of support included or available for purchase depending on volume and product(s) purchased | Novell Technical Support is available for purchase |
| Media? | Electronic software download included; CDs available for purchase | Electronic software download included; CDs available for purchase | 1 free media kit provided per product covered under subscription |
