Providing communications solutions to more than 15 million small and medium business users around the world, Nortel is a true leader in the business communications field. Nortel offers solutions for businesses of all sizes and needs, ranging from five phones to multi-thousand-line enterprise phone systems. Every day businesses rely on Nortel's affordable, reliable, feature-rich and easy-to-manage products to meet their business-critical voice and data networking needs.

Nortel offers three solutions for the small and medium business (SMB) market:

SCS500, a pure IP telephony and unified communications platform BCM family of all-in-one telephony & data systems BCM Contact Center for mission critical call center applications

Software Communication System 500

The Software Communication System 500 (SCS500) is a full-featured, affordable, easy to use unified communications system. A true next-generation IP telephony system, SCS500 is ideally suited for businesses with 30-500 employees, single or multiple sites, with a need for greater productivity or requirements for a high availability phone system. With all features included at no additional charge, no pre-set limits on growth, telephony plus unified communications, and easy-to-use Web-based management, SCS500 provides the communications tools businesses need to compete at an attractive price.

For an SCS500 quote call 1-800-953-7605, or click here to learn more about the SCS500. To experience the SCS500 first hand see the online demo.

Business Communications Manager

The Business Communications Manager (BCM) is an all-in-one business phone and data communications system family ideally suited to smaller businesses with a single location and less than 50 phones. Featuring advanced telephony features and built-in router and firewall, BCM works especially well for companies looking for an affordable single-box solution, and businesses that prefer making a gradual transition to VoIP or that wish to preserve an existing investment in Nortel business phones.

Business Communications Manager Call Center

The BCM Contact Center is the right solution for businesses that rely on call centers for mission critical sales and/or customer service. BCM Call Center features a powerful call center application for up to 250 call center agents and 100 active calls and the “big company” call center features required to keep customers happy and call center employees productive:

Integrated Voice Response (IVR) Multimedia contact center Graphical, real-time and historical reports Wallboard displays Unlimited Call Queues Call recording, monitoring & barge in CRM Integration All BCM business telephony features Full-Featured ACD Skills-based routing

For a BCM quote call 1-800-953-7605, or click here to learn more about the BCM Call Center