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There’s a free trial* edition of Salesforce CRM for any size business.
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new FlashLibraryActivate( 'http://i.dell.com/images/global/ac/shell/ac.swf?SED=true&appWidth=220&SDContent=true&BGColor=0xFFFFFF&allowCopy=false&basePath=images%2fglobal%2fac%2f&skinPath=standard&cssPath=western.css&xmlPath=bobdavis_interview.xml','220','215','#FFFFFF','8',alternateMarkupe14d0129d93646bba08abc4ca90d5bc4,'','flashID_038f35920e644aab9f6585d1ad09091d','high','noscale','true','opaque','false',''); | | |
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| | What is CRM? Customer Relationship Management (CRM) is a strategy for building loyal, long-standing customer relationships. CRM maximizes profits, since it’s much more efficient to retain a customer than to find a new one. CRM software supports this strategy.
 | All customer info, always available
Managing customer information and interactions is a snap with Dell and Salesforce CRM software. Everything you need is stored in one place and accessible from anywhere with an Internet connection — no more digging through spreadsheets, e-mails and databases. And you can customize Salesforce CRM to work the way you do.
 View Demo |  | Winning methods become your company’s processes
With Dell and Salesforce CRM, you can quickly turn your most successful sales techniques into easy-to-learn, company-wide processes. This improves efficiency and makes your sales force more consistent.
View Demo |  | Capture leads to quickly reach new customers
Capture phone, e-mail and Web leads inside Salesforce CRM — and send them automatically to the right person for follow-up. You can see which campaigns bring in the most revenue, so you’ll know how to allocate your marketing dollars.
View Demo |  | Makes great customer support easy
When customer support is top-notch, everyone wins — customers, employees and your bottom line. Use Salesforce CRM to capture all your customer information in one place so you can provide stellar service every time, whether you’re using phone, e-mail, Web or chat.
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| | *Valid through 04/30/10. Terms and conditions apply. See www.salesforce.com for details.
**Source: MarketTools, Inc. Customer Sat online relationship survey, June 2009. |
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| USER ADVANTAGES** • Reliability • Simplicity of interface and ease of use • Breadth and depth of CRM features • Overall speed/performance • Ease of learning and administration SURVEY RESULTS**
Users reported, on average:• 40% increase in forecast accuracy • 37% increase in lead volume • 27% increase in lead conversion rate • 24% decrease in sales cycle time • 17% increase in profit margin |
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| Learn about CRM in-depth from Salesforce.com and Dell Integration
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CRM can revolutionize your sales operation with centralized
management of all customer information and interactions: • Accessible via internet connection • Standardized, easy-to-learn processes • Integrated tracking and analysis • Responsive customer experience 
(approx. 40 min.)
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After viewing the webinar. use the slides for future reference.
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Get a firsthand look at Salesforce.com CRM.Click through a virtual simulation tour.
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