Dell Dollars FAQs

Dell Dollars Frequently Asked Questions

Am I eligible for a Dell Dollars Coupon?
Check your packing slip to find out if you are eligible for a Dell Dollars Coupon. More

How do I get my Dell Dollars Coupon?
Dell Dollars Coupons are automatically sent to your e-mail address or U.S. postal address within 4-6 weeks after your order ships. More

How do I know where I will receive my Dell Dollars Coupon?
Customers with a valid email address on file have a Dell Dollars Coupon sent electronically. More

How do I check on the status of my Dell Dollars Coupon?
Visit the Check Dell Dollar Status website to check the status of your Dell Dollars Coupon. More

I purchased a product that is eligible for a Dell Dollars Coupon and have not received the coupon. What do I do?
Visit the Check Dell Dollar Status website to check the status of your Dell Dollars Coupon. More

My purchase is qualified for more than one Dell Dollars Coupon. How will I receive these?
You will receive a single coupon for every eligible Dell Dollar item on your order. More

What happens to my Dell Dollar Coupon if I return my system within Dell's 21-day return policy time period?
Orders returned within Dell's 21-day return policy time period are ineligible for a Dell Dollars Coupon. More

How do I use my Dell Dollars Coupon?
Dell Dollars Coupons can be used to purchase almost anything at Dell (excluding extended service contracts). More

What are the Terms and Conditions of Dell Dollars Coupons?
The following are the Terms and Conditions for Dell Dollars Coupons Terms and Conditions: More

For how long is the Dell Dollars Coupon active?
The Term of validity for Dell Dollars Coupons are as follows: More

1 DELL PREFERRED ACCOUNT (DPA): Offered by WebBank to qualified U.S. residents with approved credit. Creditworthiness determined by lender. Taxes, fees, shipping, handling and any other applicable charges are extra and vary. Monthly payments based upon pre-rebate price. Minimum monthly payments of $15 or 3% of account balance, whichever is greater.

2 DELL HOME AND HOME OFFICE LIMITED WARRANTY: You can get a copy of our limited warranties and guarantees by writing Dell USA LP, Attn: Warranties, One Dell Way, Round Rock, TX 78682. To purchase warranty only or for information on other service options please call 1-800-624-9897 or visit www.dell4me.com/termsandconditions .
DELL SMALL BUSINESS LIMITED WARRANTY: For a copy of our guarantees or limited warranties, please write Dell USA L.P., Attn: Warranties, One Dell Way, Round Rock, TX 78682. For more information, visit www.dell.com/warranty .

3 If you cancel your purchase for any reason within 21 days, we'll refund your purchase price minus shipping and handling and applicable restocking charges. You are responsible for the cost of shipping your system back to us.