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| Sustainability |
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 Electronics
Clean-Up Event Conducted in New Orleans |
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Dell joined
local and national partners to host a one-day electronics recycling
event in New Orleans on Dec. 3. Residents of the region could drop
off storm-damaged computers and television sets for proper recycling.
In addition to Dell, the event was made possible by the U.S. Environmental
Protection Agency, the Louisiana Department of Environment Quality,
Jefferson Parish, City of Kenner, the Pontchartrain Center and the
National Recycling Coalition. Approximately 5 tons of equipment
was collected.
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Computer
Recycling Event Held at New Dell Facility in Oklahoma City |
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Dell hosted
a computer recycling event in Oklahoma City on Nov. 12 in recognition
of America Recycles Day (11/15), collecting 15 tons of unwanted
computer equipment. Approximately 30 Dell team members volunteered
at the event, helping unload cars, direct traffic and educate consumers
who took part. Oklahoma State Rep. Al Lindley and Oklahoma State
Senator Bernest Cain attended the event to learn more about the
importance of responsible computer recycling. In September, Dell's
Chief Executive Officer Kevin Rollins officially opened the company's
new Oklahoma City customer contact center, marking the completion
of a permanent building in which more than 800 Dell employees provide
sales and technical support for North American customers. Dell announced
expansion plans in October 2004 that included additional employees
and the new customer contact center on a 60-acre site in Oklahoma
City along the Oklahoma River - giving a boost to the city's empowerment
zone and anchoring the western portion of the riverfront development. |
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Michael
Dell Reminds Consumers of Importance of Computer Reuse and Recycling |
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Speaking
at the 2006 International Consumer Electronics Show (CES)
in Las Vegas last month, Dell Chairman Michael Dell reminded consumers
that unwanted computers should be reused or responsibly recycled.
"We're also very focused on helping our customers be environmentally
responsible when they are ready for a new system,” said Dell.
“We'll pick up your system at your home when you buy a new
one, we'll pick it up for free, and we'll recycle it. And you can
also donate your systems through our partner, the National Christina
Foundation, in your local community. Last year, we recovered more
than 25 million pounds of used products, up more than 200 percent
over the prior year." During Dell’s keynote
address, the crowd also heard his thoughts on how the PC is,
and will remain, at the center of consumers’ digital lifestyles.
During
the show, the U.S. EPA recognized its partners in the Plug-In to
E-Cycling program, designed to raise awareness of electronics recycling.
EPA also reported that collaboration among EPA and its 21 Plug-In
to E-Cycling partners over the last three years has resulted in
the safe recycling of more than 60 million pounds of old electronics.
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Australia
Gives a Boost to Consumer Computer Recycling |
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Dell Australia
in December began piloting a free with purchase recycling offer for
consumers in metropolitan Sydney and Melbourne. Consumers in these
cities who purchase a new Dell Dimension desktop or Inspiron notebook
can recycle their old equipment (any make or model accepted) at no
charge. Consumers in Australia not purchasing a new computer from
Dell can also recycle their old one for a minimal fee. In December
2004, Dell became the first computer manufacturer in Australia to
offer a paid recycling service for consumers to properly dispose of
their unwanted computer equipment. Dell also conducted a one-day no-charge
computer recycling event on Nov. 5 at the Cromer Public School in
Sydney. Approximately 10 tons of used computer equipment was collected
at Dell’s first collection event in Australia. More information
on Dell's recycling options in Australia is available at www.dell.com.au/recycling.
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Recycled
Paper Goal Exceeded in 2005 |
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In 2005,
Dell exceeded its recycled paper content goal. Dell established a
Forest Products Stewardship Model in October 2004 that documented
its paper-usage practices and established paper sourcing and recycling
goals. One year into the program, Dell has exceeded its initial target
by achieving 90 percent recycled paper content in the company's small
and medium business catalog, using Forest Stewardship Council-certified
paper sources for the majority of the catalog. In addition, Dell has
increased its usage of post-consumer recycled content for catalog
inserts to almost 15 percent and achieved about 30 percent post-consumer
recycled content for office paper used companywide. |
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Many
Communities Benefit in 2005 from Dell Computer Recycling Events
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Dell conducted
community computer recycling events in 2005 in Bracknell, United Kingdom,
Munich, Germany, Sydney, Australia, Winston-Salem, N.C., Nashville,
Tenn., and Oklahoma City. Dell employees volunteered at these events
and helped collect more than 175 tons of unwanted computers and peripherals,
keeping the equipment from going to landfills. |
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Recycling
Rates Increase for Waste from Dell's Manufacturing and Operations |
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Dell recycled,
reused or resold more than 45,000 tons of cardboard, plastics, pallets,
paper and related materials generated from its manufacturing and other
operations during the first half of 2005. The volume of recycled,
reused or resold material represents more than 90 percent of the total
nonhazardous waste generated at Dell facilities in the first half
of the year, exceeding the 85 percent recycle/reuse rate achieved
last year. All Dell facilities recycle or reuse a variety of materials,
including cardboard, office paper, plastics, foams, metals, batteries,
disks, aluminum cans, bottles and pallets. In order to reduce the
volume of material for disposal, Dell has continued to refine its
processes for collection and recycling of waste materials, working
with suppliers to reduce or optimize packaging associated with incoming
parts and materials and training employees to minimize and properly
dispose of wastes. |
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Electronics
Recycling Discussed at the 2006 Goodwill Industries International
Conference of Executives |
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Dell in
January sponsored the 2006 Goodwill Industries Conference of Executives,
whose theme was ‘Take a Walk on the Wired Side.’ Attended
by more than 200 CEOs of the Goodwill movement, the conference was
a platform for the organizations’ leaders to learn more about
the latest technology initiatives and share best practices. Shawn
Dennis, Dell’s vice president of global branding, was a keynote
speaker and addressed the audience with the message that technology
plays a role in the larger social context, and helps to “deliver
what really matters.” In discussing the promise of today’s
technology growth, Ms. Dennis also warned of the challenge created
by the increasing tide of end-of-life computer equipment. Finding
solutions that make responsible reuse and recycling of unwanted computer
equipment easy and affordable is important to Dell and Goodwill, said
Dennis. Dell has partnered with Goodwill Industries to offer a comprehensive
computer recovery, reuse and environmentally responsible recycling
opportunity for consumers in Central Texas, San Francisco Bay Area
and the state of Michigan. |
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Dell
Issues ‘Chemical Use’ Policy |
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Dell recently
issued a new Chemical Use policy, which lays out the company’s
product design chemical selection policies and procedures. Dell’s
goal is to avoid the use of substances that could seriously harm the
environment or human health, and to ensure that the company acts responsibly.
Further, the policy outlines how Dell will act responsibly with “substances
of concern,” enforce the company’s precautionary measures
and demonstrate its commitment to the policy. The policy states that
Dell is striving to eliminate all remaining uses of brominated flame
retardants. The new Chemical Use policy and a statement on brominated
flame retardants are available on Dell's Web site here. |
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| Accountability |
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Continued
Work on the Electronics Industry Code of Conduct |
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Dell recently
hosted the Implementation Group of the Electronic Industries Code
of Conduct (EICC) strategic meeting in Austin, Texas. The meeting
mapped out strategic priorities for 2006 for the EICC. The EICC
represents the collective efforts of leading technology industry
companies to ensure good working standards for employees of the
industry’s supply chain. More information is available at
www.eicc.info
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Financial
Times Ranking of Most Respected Companies Worldwide |
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Dell was recently
honored in the Financial Times for being voted No. 11 overall among
the world’s most respected companies in an international survey
of more than 900 chief executive officers across 25 countries. The
survey, published November 18 in the Financial Times, also ranked
Dell No. 2 in customer service and No. 4 in innovation. |
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Martin
Luther King Day Observations Held at Dell U.S. Facilities |
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Dell recently
celebrated Martin Luther King Jr. day in the U.S. with a sponsorship
of the MLK celebration event in Austin, Texas. The event featured
Marian Wright Edelman, president and founder of the Children’s
Defense Fund, as keynote speaker. Dell also organized a community
meeting between Ms. Edelman and several Austin community-based organizations
the following day to discuss meeting the needs of underserved members
of the Central Texas community. In Nashville, Dell sponsored the
local MLK celebration that featured civil rights leader Vernon Jordan
as keynote speaker.
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“Best
Places to Work” List of the Human Rights Campaign |
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The Human Rights
Campaign (HRC),
the United States’ largest gay, lesbian, bisexual and transgender
(GLBT) civil rights organization, has included Dell on its first “Best
Places to Work” list. The list gives persons seeking employment
an accessible roster of employers that have made a firm commitment
to fair and equitable workplaces for GLBT employees. This information
is generated from HRC’s Corporate Equality Index, which rates
corporations on seven key equality criteria, including protection
against discrimination and parity of care benefits for domestic partners.
Dell's workplace policies ensure that all individuals have an equal
opportunity to contribute to the company’s success. Dell scored
100 percent on the 2004 and 2005 Corporate Equality Index. |
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Hispanic
Network Magazine Names Dell to Three “Best of the Best”
Lists |
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Hispanic Network
Magazine (HNM),
a leading U.S. source of information for Hispanics interested in finding
business and employment opportunities, recently named Dell to three
“Best of the Best” lists for 2005. Dell’s efforts
in recruiting top Hispanic talent and our focus on supplier diversity
were among the reasons HNM listed Dell on its Best Companies for Supplier
Diversity, Best Companies for Hispanics and Best Companies for Diversity
lists. |
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Dell
Ranked No. 4 in Top 50 Organizations for Multicultural Business Opportunities |
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The largest organization
of diversity-owned businesses throughout the United States, DiversityBusiness.com,
has ranked Dell fourth on its 2005 list of America’s Top 50
Organizations for Multicultural Business Opportunities. Dell ranked
seventh on the list in 2004. More than 500,000 women and minority-owned
businesses were invited to participate in this year’s selection
process. Winners will be recognized at an awards ceremony during DiversityBusiness.com’s
Multicultural Business Conference in late March. Visit the DiversityBusiness.com
Web
site and click on Top 50 Corporations to view the full list. |
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Internet
Keep Safe Coalition Launched in Tennessee |
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Dell recently
joined Tennessee First Lady Andrea Conte in launching the national
Internet
Keep Safe Coalition for Tennessee public schools. Dell is a member
and sponsor of the coalition, which provides online safety resources
to schools and families, including children’s books, animated
short movies and an education Web site.
Studies show one in five youths using the Internet receive an online
sexual solicitation and 29 percent of children using the Internet
freely give out their home address when asked. The Coalition’s
goal is to reduce these statistics by ensuring children understand
and practice safe online behavior. |
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Technology
Mentoring Program for Women Launched in Australia |
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In response to
a call to action by Australia’s Minister for Communications,
Information Technology and the Arts, Senator Helen Coonan, Dell joined
seven other IT companies in launching the Women in IT Executive Mentoring
(WITEM) program. This cross-organizational mentoring program is designed
to accelerate the development of leadership competencies in executive
women within the IT sector by addressing barriers to women’s
advancement, such as a lack of general management experience, exclusion
from informal networks and stereotypes about women’s roles and
abilities. |
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Focus
on Supplier Diversity Earns Dell “Corporation of the Year”
Honors |
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Creating a mentor-protégé
training camp, increasing year-over-year spending by 29 percent and
providing quarterly feedback to minority business enterprise contractors
are among the measures that earned Dell the 2005 Corporation of the
Year award from the Central & South Texas Minority Business Council
(CSTMBC). Given
annually, the award goes to the member corporation that demonstrates
the deepest commitment to minority business development. In presenting
the award, CSTMBC President Dinah Lovett cited Dell’s annual
supplier symposium, hands-on executive involvement and supplier diversity
goals as some of the reasons for the honor. |
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| Community |
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Dell
Employees Celebrate Global Community Involvement Month |
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From Kid’s
Day Out with the Hope Foundation in India to washing cars for the
International Red Cross in Denmark to collecting food and funds for
Nutre Hogar in Panama to helping neighbors build safe communities
in the U.S. with Habitat for Humanity, and every cause and issue in
between, Dell team members generously gave their time, skills and
muscle celebrating Global Community Involvement Month (GCIM) in September
2005. More than 29,000 Dell employees, in all areas of the world,
reached out to help community organizations with projects, educate
and play with children, support research to fight diseases and beautify
parks and public places. |
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TechKnow
Program Graduates More Than 10,000 Students |
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The Dell
TechKnow program – an initiative to help underserved students
across the United States become more competitive in a global economy
– has now graduated more than 10,000 students from 42 school
districts. The achievement was celebrated at a Chicago Public Schools
event that showcased 100 middle school students from the nation’s
third-largest school district and included Michael Dell congratulating
7th-grader Samantha McGhee, the 10,000th TechKnow program graduate.
“We started Dell TechKnow to help teach underserved students
the 21st Century skills they’ll need to compete in our digital
economy. Now 10,000 graduates later, this program is a great example
of how a global company like Dell can help enable local benefits
to customers and communities,” said Dell. |
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Dell,
Operation Homelink Give 110 Computers to Fort Campbell Families |
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Local dignitaries
and volunteers joined Dell’s vice president of Fulfillment Operations
Frank Miller and 25 Dell volunteers in Fort Campbell, Ky. recently
as Dell and Operation
Homelink provided 110 refurbished computers to families of Fort
Campbell soldiers deployed outside of the continental United States.
The refurbished Optiplex desktops will enable the families stationed
at Fort Campbell, which is located near Dell’s Tennessee operations,
to stay in touch with the service men and women via e-mail. Operation
Homelink is a non profit organization that provides refurbished computers
at no cost to the parents and spouses of junior enlisted, deployed
service men and women. Dell's involvement with Operation Homelink
reflects the company's commitment to providing technology access to
those who need it — at school, at home or elsewhere in the community.
Since April 2004, Dell has worked with Operation Homelink to donate
more than 350 computers to military families at Fort
Campbell, Fort
Bragg (N.C.) and Fort
Hood (Texas). |
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Dell
Tennessee Raises $25,000 for Juvenile Diabetes Research Foundation |
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Dell Tennessee
team members worked together to raise $25,159 in support of the Juvenile
Diabetes Research Foundation (JDRF)
through a number of fun and creative activities. The team set a new
company record with 180 registered walkers at the JDRF Race to Find
a Cure. Golf tournaments, ticket raffles, Pie-In-Face contests, walks
at work and other activities netted the final amount, which ranked
fourth among more than 25 corporate sponsors in Middle Tennessee. |
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Dell
“Full Speed Ahead” Toward Ottawa Customer Contact Center
Opening |
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In early
December, 50 of Dell’s newest team members were welcomed by
Dell executives, the Premier of Ontario Dalton McGuinty, Ottawa Mayor
Bob Chiarelli and other community leaders during a series of community
meetings marking the on-schedule progress of Dell’s expansion
into Ottawa. The center is scheduled to begin operations in February
2006 and in the next several years is expected to employ about 500
people. In Canada, Dell is the leading provider of PC-based systems,
and recently expanded an Edmonton customer contact center that began
operations last fall. Even before the facility opens, twenty of Dell's
new Ottawa team members and their families kicked off Dell's involvement
in the area by volunteering during the holidays at Food Bank. For
more on the Ottawa Customer Contact Center, click
here. |
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Dell
India Team Members Run to Support AIDS/HIV-Affected Children |
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1,800 team
members and their families recently braved a chilly Sunday morning
in Bangalore to run in the third annual Dell Champion Road Run. The
4.5- kilometer run benefiting the Freedom Foundation, an organization
that supports and cares for AIDS/HIV-affected children, is one of
the ways the Dell India team is giving back to the community. Dell
is committed both to being a good neighbor in the communities where
we live and work and to doing our part to fight the spread of HIV.
The Dell Bangalore team’s involvement with the Freedom Foundation
is an important part of both of those efforts. |
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