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| Sustainability |
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Electronics Clean-Up
Event Conducted in New Orleans |
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Dell joined
local and national partners to host a one-day electronics recycling
event in New Orleans on Dec. 3. Residents of the region could drop
off storm-damaged computers and television sets for proper
recycling. In addition to Dell, the event was made possible by the
U.S. Environmental Protection Agency, the Louisiana Department of
Environment Quality, Jefferson Parish, City of Kenner, the
Pontchartrain Center and the National Recycling Coalition.
Approximately 5 tons of equipment was collected.
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Computer Recycling Event
Held at New Dell Facility in Oklahoma
City |
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Dell hosted a
computer recycling event in Oklahoma City on Nov. 12 in recognition
of America Recycles Day (11/15), collecting 15 tons of unwanted
computer equipment. Approximately 30 Dell team members volunteered
at the event, helping unload cars, direct traffic and educate
consumers who took part. Oklahoma State Rep. Al Lindley and Oklahoma
State Senator Bernest Cain attended the event to learn more about
the importance of responsible computer recycling. In September,
Dell's Chief Executive Officer Kevin Rollins officially opened the
company's new Oklahoma City customer contact center, marking the
completion of a permanent building in which more than 800 Dell
employees provide sales and technical support for North American
customers. Dell announced expansion plans in October 2004 that
included additional employees and the new customer contact center on
a 60-acre site in Oklahoma City along the Oklahoma River - giving a
boost to the city's empowerment zone and anchoring the western
portion of the riverfront development. |
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Michael Dell Reminds Consumers of
Importance of Computer Reuse and
Recycling |
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Speaking
at the 2006 International Consumer Electronics Show (CES) in
Las Vegas last month, Dell Chairman Michael Dell reminded consumers
that unwanted computers should be reused or responsibly recycled.
"We're also very focused on helping our customers be environmentally
responsible when they are ready for a new system,” said Dell. “We'll
pick up your system at your home when you buy a new one, we'll pick
it up for free, and we'll recycle it. And you can also donate your
systems through our partner, the National Christina Foundation, in
your local community. Last year, we recovered more than 25 million
pounds of used products, up more than 200 percent over the prior
year." During Dell’s keynote
address, the crowd also heard his thoughts on how the PC is, and
will remain, at the center of consumers’ digital
lifestyles.
During the
show, the U.S. EPA recognized its partners in the Plug-In to
E-Cycling program, designed to raise awareness of electronics
recycling. EPA also reported that collaboration among EPA and its 21
Plug-In to E-Cycling partners over the last three years has resulted
in the safe recycling of more than 60 million pounds of old
electronics.
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Australia Gives a Boost to
Consumer Computer Recycling |
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Dell
Australia in December began piloting a free with purchase recycling
offer for consumers in metropolitan Sydney and Melbourne. Consumers
in these cities who purchase a new Dell Dimension desktop or
Inspiron notebook can recycle their old equipment (any make or model
accepted) at no charge. Consumers in Australia not purchasing a new
computer from Dell can also recycle their old one for a minimal fee.
In December 2004, Dell became the first computer manufacturer in
Australia to offer a paid recycling service for consumers to
properly dispose of their unwanted computer equipment. Dell also
conducted a one-day no-charge computer recycling event on Nov. 5 at
the Cromer Public School in Sydney. Approximately 10 tons of used
computer equipment was collected at Dell’s first collection event in
Australia. More information on Dell's recycling options in Australia
is available at www.dell.com.au/recycling. |
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Recycled Paper Goal
Exceeded in 2005 |
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In 2005,
Dell exceeded its recycled paper content goal. Dell established a
Forest Products Stewardship Model in October 2004 that documented
its paper-usage practices and established paper sourcing and
recycling goals. One year into the program, Dell has exceeded its
initial target by achieving 90 percent recycled paper content in the
company's small and medium business catalog, using Forest
Stewardship Council-certified paper sources for the majority of the
catalog. In addition, Dell has increased its usage of post-consumer
recycled content for catalog inserts to almost 15 percent and
achieved about 30 percent post-consumer recycled content for office
paper used companywide. |
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Many Communities Benefit in
2005 from Dell Computer Recycling Events
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Dell conducted
community computer recycling events in 2005 in Bracknell, United
Kingdom, Munich, Germany, Sydney, Australia, Winston-Salem, N.C.,
Nashville, Tenn., and Oklahoma City. Dell employees volunteered at
these events and helped collect more than 175 tons of unwanted
computers and peripherals, keeping the equipment from going to
landfills. |
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Recycling Rates Increase for Waste from Dell's
Manufacturing and
Operations |
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Dell
recycled, reused or resold more than 45,000 tons of cardboard,
plastics, pallets, paper and related materials generated from its
manufacturing and other operations during the first half of 2005.
The volume of recycled, reused or resold material represents more
than 90 percent of the total nonhazardous waste generated at Dell
facilities in the first half of the year, exceeding the 85 percent
recycle/reuse rate achieved last year. All Dell facilities recycle
or reuse a variety of materials, including cardboard, office paper,
plastics, foams, metals, batteries, disks, aluminum cans, bottles
and pallets. In order to reduce the volume of material for disposal,
Dell has continued to refine its processes for collection and
recycling of waste materials, working with suppliers to reduce or
optimize packaging associated with incoming parts and materials and
training employees to minimize and properly dispose of
wastes. |
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Electronics Recycling Discussed at the
2006 Goodwill Industries International Conference of
Executives |
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Dell in
January sponsored the 2006 Goodwill Industries Conference of
Executives, whose theme was ‘Take a Walk on the Wired Side.’
Attended by more than 200 CEOs of the Goodwill movement, the
conference was a platform for the organizations’ leaders to learn
more about the latest technology initiatives and share best
practices. Shawn Dennis, Dell’s vice president of global branding,
was a keynote speaker and addressed the audience with the message
that technology plays a role in the larger social context, and helps
to “deliver what really matters.” In discussing the promise of
today’s technology growth, Ms. Dennis also warned of the challenge
created by the increasing tide of end-of-life computer equipment.
Finding solutions that make responsible reuse and recycling of
unwanted computer equipment easy and affordable is important to Dell
and Goodwill, said Dennis. Dell has partnered with Goodwill
Industries to offer a comprehensive computer recovery, reuse and
environmentally responsible recycling opportunity for consumers in
Central Texas, San Francisco Bay Area and the state of Michigan.
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Dell Issues ‘Chemical Use’
Policy |
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Dell
recently issued a new Chemical Use policy, which lays out the
company’s product design chemical selection policies and procedures.
Dell’s goal is to avoid the use of substances that could seriously
harm the environment or human health, and to ensure that the company
acts responsibly. Further, the policy outlines how Dell will act
responsibly with “substances of concern,” enforce the company’s
precautionary measures and demonstrate its commitment to the policy.
The policy states that Dell is striving to eliminate all remaining
uses of brominated flame retardants. The new Chemical Use policy and
a statement on brominated flame retardants are available on Dell's
Web site here. |
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| Accountability |
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Continued Work on the Electronics Industry Code of Conduct
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Dell recently
hosted the Implementation Group of the Electronic Industries Code of
Conduct (EICC) strategic meeting in Austin, Texas. The meeting
mapped out strategic priorities for 2006 for the EICC. The EICC
represents the collective efforts of leading technology industry
companies to ensure good working standards for employees of the
industry’s supply chain. More information is available at http://www.eicc.info/
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Financial Times Ranking of Most
Respected Companies Worldwide |
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Dell was
recently honored in the Financial Times for being voted No. 11
overall among the world’s most respected companies in an
international survey of more than 900 chief executive officers
across 25 countries. The survey, published November 18 in the
Financial Times, also ranked Dell No. 2 in customer service and No.
4 in innovation. |
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Martin Luther King Day Observations Held at Dell U.S.
Facilities |
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Dell recently
celebrated Martin Luther King Jr. day in the U.S. with a sponsorship
of the MLK celebration event in Austin, Texas. The event featured
Marian Wright Edelman, president and founder of the Children’s
Defense Fund, as keynote speaker. Dell also organized a community
meeting between Ms. Edelman and several Austin community-based
organizations the following day to discuss meeting the needs of
underserved members of the Central Texas community. In Nashville,
Dell sponsored the local MLK celebration that featured civil rights
leader Vernon Jordan as keynote speaker. |
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“Best Places to Work” List of the
Human Rights Campaign |
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The Human
Rights Campaign (HRC), the United States’ largest gay, lesbian,
bisexual and transgender (GLBT) civil rights organization, has
included Dell on its first “Best Places to Work” list. The list
gives persons seeking employment an accessible roster of employers
that have made a firm commitment to fair and equitable workplaces
for GLBT employees. This information is generated from HRC’s
Corporate Equality Index, which rates corporations on seven key
equality criteria, including protection against discrimination and
parity of care benefits for domestic partners. Dell's workplace
policies ensure that all individuals have an equal opportunity to
contribute to the company’s success. Dell scored 100 percent on the
2004 and 2005 Corporate Equality Index. |
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Hispanic Network Magazine Names
Dell to Three “Best of the Best” Lists |
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Hispanic
Network Magazine (HNM), a leading U.S. source of information for
Hispanics interested in finding business and employment
opportunities, recently named Dell to three “Best of the Best” lists
for 2005. Dell’s efforts in recruiting top Hispanic talent and our
focus on supplier diversity were among the reasons HNM listed Dell
on its Best Companies for Supplier Diversity, Best Companies for
Hispanics and Best Companies for Diversity lists. |
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Dell Ranked No. 4 in Top 50
Organizations for Multicultural Business
Opportunities |
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The largest
organization of diversity-owned businesses throughout the United
States, DiversityBusiness.com, has ranked Dell fourth on
its 2005 list of America’s Top 50 Organizations for Multicultural
Business Opportunities. Dell ranked seventh on the list in 2004.
More than 500,000 women and minority-owned businesses were invited
to participate in this year’s selection process. Winners will be
recognized at an awards ceremony during DiversityBusiness.com’s
Multicultural Business Conference in late March. Visit the
DiversityBusiness.com Web site and click on Top 50 Corporations to view
the full list. |
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Internet Keep Safe Coalition
Launched in Tennessee |
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Dell recently
joined Tennessee First Lady Andrea Conte in launching the national
Internet Keep Safe Coalition for Tennessee public
schools. Dell is a member and sponsor of the coalition, which
provides online safety resources to schools and families, including
children’s books, animated short movies and an education Web site. Studies show one in five youths using the
Internet receive an online sexual solicitation and 29 percent of
children using the Internet freely give out their home address when
asked. The Coalition’s goal is to reduce these statistics by
ensuring children understand and practice safe online behavior.
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Technology Mentoring Program for
Women Launched in Australia |
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In response to
a call to action by Australia’s Minister for Communications,
Information Technology and the Arts, Senator Helen Coonan, Dell
joined seven other IT companies in launching the Women in IT
Executive Mentoring (WITEM) program. This cross-organizational
mentoring program is designed to accelerate the development of
leadership competencies in executive women within the IT sector by
addressing barriers to women’s advancement, such as a lack of
general management experience, exclusion from informal networks and
stereotypes about women’s roles and abilities. |
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Focus on Supplier Diversity Earns
Dell “Corporation of the Year” Honors |
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Creating a
mentor-protégé training camp, increasing year-over-year spending by
29 percent and providing quarterly feedback to minority business
enterprise contractors are among the measures that earned Dell the
2005 Corporation of the Year award from the Central & South
Texas Minority Business Council (CSTMBC). Given annually, the award goes to the
member corporation that demonstrates the deepest commitment to
minority business development. In presenting the award, CSTMBC
President Dinah Lovett cited Dell’s annual supplier symposium,
hands-on executive involvement and supplier diversity goals as some
of the reasons for the honor. |
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| Community |
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Dell Employees Celebrate Global
Community Involvement Month |
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From Kid’s Day
Out with the Hope Foundation in India to washing cars for the
International Red Cross in Denmark to collecting food and funds for
Nutre Hogar in Panama to helping neighbors build safe communities in
the U.S. with Habitat for Humanity, and every cause and issue in
between, Dell team members generously gave their time, skills and
muscle celebrating Global Community Involvement Month (GCIM) in
September 2005. More than 29,000 Dell employees, in all areas of the
world, reached out to help community organizations with projects,
educate and play with children, support research to fight diseases
and beautify parks and public places. |
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TechKnow Program Graduates
More Than 10,000 Students |
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The Dell
TechKnow program – an initiative to help underserved students across
the United States become more competitive in a global economy – has
now graduated more than 10,000 students from 42 school districts.
The achievement was celebrated at a Chicago Public Schools event
that showcased 100 middle school students from the nation’s
third-largest school district and included Michael Dell
congratulating 7th-grader Samantha McGhee, the 10,000th TechKnow
program graduate. “We started Dell TechKnow to help teach
underserved students the 21st Century skills they’ll need to compete
in our digital economy. Now 10,000 graduates later, this program is
a great example of how a global company like Dell can help enable
local benefits to customers and communities,” said
Dell. |
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Dell, Operation
Homelink Give 110 Computers to Fort Campbell
Families |
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Local
dignitaries and volunteers joined Dell’s vice president of
Fulfillment Operations Frank Miller and 25 Dell volunteers in Fort
Campbell, Ky. recently as Dell and Operation
Homelink provided 110 refurbished computers to families of Fort
Campbell soldiers deployed outside of the continental United States.
The refurbished Optiplex desktops will enable the families stationed
at Fort Campbell, which is located near Dell’s Tennessee operations,
to stay in touch with the service men and women via e-mail.
Operation Homelink is a non profit organization that provides
refurbished computers at no cost to the parents and spouses of
junior enlisted, deployed service men and women. Dell's involvement
with Operation Homelink reflects the company's commitment to
providing technology access to those who need it — at school, at
home or elsewhere in the community. Since April 2004, Dell has
worked with Operation Homelink to donate more than 350 computers to
military families at Fort Campbell, Fort Bragg
(N.C.) and Fort
Hood (Texas).
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Dell Tennessee
Raises $25,000 for Juvenile Diabetes Research
Foundation |
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Dell
Tennessee team members worked together to raise $25,159 in support
of the Juvenile Diabetes Research Foundation (JDRF) through a number
of fun and creative activities. The team set a new company record
with 180 registered walkers at the JDRF Race to Find a Cure. Golf
tournaments, ticket raffles, Pie-In-Face contests, walks at work and
other activities netted the final amount, which ranked fourth among
more than 25 corporate sponsors in Middle
Tennessee. |
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Dell “Full Speed
Ahead” Toward Ottawa Customer Contact Center Opening
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In early
December, 50 of Dell’s newest team members were welcomed by Dell
executives, the Premier of Ontario Dalton McGuinty, Ottawa Mayor Bob
Chiarelli and other community leaders during a series of community
meetings marking the on-schedule progress of Dell’s expansion into
Ottawa. The center is scheduled to begin operations in February 2006
and in the next several years is expected to employ about 500
people. In Canada, Dell is the leading provider of PC-based systems,
and recently expanded an Edmonton customer contact center that began
operations last fall. Even before the facility opens, twenty of
Dell's new Ottawa team members and their families kicked off Dell's
involvement in the area by volunteering during the holidays at Food
Bank. For more on the Ottawa Customer Contact Center, click here. |
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Dell India Team
Members Run to Support AIDS/HIV-Affected
Children |
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1,800
team members and their families recently braved a chilly Sunday
morning in Bangalore to run in the third annual Dell Champion Road
Run. The 4.5- kilometer run benefiting the Freedom Foundation, an
organization that supports and cares for AIDS/HIV-affected children,
is one of the ways the Dell India team is giving back to the
community. Dell is committed both to being a good neighbor in the
communities where we live and work and to doing our part to fight
the spread of HIV. The Dell Bangalore team’s involvement with the
Freedom Foundation is an important part of both of those
efforts. |
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