If your covered unit fails, it will be repaired or replaced! No hassles, deductibles or hidden fees. Plan includes enhanced coverage for drops, spills, and cracked screens from the date of purchase. The units are made to be used on the go, but even normal wear and tear can cause them to breakdown. Worst of all, many people avoid taking units where they actually need them for fear of damage. But that limits your ability to truly enjoy the product.