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Dell Advantage Rewards

Program Benefits Terms & Conditions

Program Benefits
  1. Dell Advantage members get 3% back on a Dell ePromotional Card for all purchases over $100 (excluding taxes and fees)1. Promo cards expire after 90 days.
  2. Plus, take advantage of no-interest financing on PC purchases over $899 if fully paid in 12 months. Learn More
  3. Receive exclusive Dell Advantage emails with offers on PCs, electronics and accessories.
  4. Early access to special offers and sales events
Program Benifit

Summary of Program Terms and Conditions

Terms & Conditions
  • Dell Advantage is a consumer program exclusively provided for consumer or home customers that purchase products from Dell at Dell’s “Home & Home office” website ( for their own home or personal use. Dell Advantage is not open to, and/or ePromotional Cards will not be fulfilled or provided for purchases made through Dell’s “Work” or business website or to companies, businesses, resellers, online auctions or for any other non-home use purchase. Dell reserves the right to not fulfil ePromotional Card in these circumstances.
  • ePromotional CardOffer: Offer contingent upon purchase of eligible products totalling $100 or more exclusive of taxes and fees. ePromotional Card not valid if eligible product is returned for a refund. If eligible product is returned for a refund after the card has been redeemed, the value of the redeemed card will be deducted from the refund amount. ePromotional Card ships separately from the eligible product purchase, and typically arrives in 30–35 days from ship date via email and carries a 90-day expiration (except where prohibited by law). Dell can only accept a limited number of ePromotional Card per purchase and funds may not be consolidated with Prepaid or other Promo Cards. Multicard payment (using the ePromotional Card along with more than one Credit Card) can be requested by chat only and is limited to three payment cards in total. Terms and conditions apply. See .ePromotional Card cannot be used with payment by Paypal or apply to various finance offerings by Dell Financial Services.
  • Purchases of certain products including electronics and accessories may not be eligible to earn a ePromotional Card due to manufacturer rules and restrictions. Where applicable, Dell will use reasonable efforts to note eligibility in the electronics and/or accessory product detail section.
  • Dell ePromotional Card issued by Peoples Trust Company pursuant to license by MasterCard International.
  • **No Interest for 12 Months on any Dell XPS, Inspiron, Alienware or Chromebook system (“No Interest Offer”), with a minimum transaction amount of $899, subject to certain conditions. Offered by Dell Financial Services Canada Limited on approved credit to eligible customers enrolled in the Dell Advantage Loyalty Program. Only available to customers outside Quebec who enter into a 48 month Installment Loan (“Loan”) for qualifying purchases from Dell. No Interest Offer only available to customers outside Quebec who enter into a Loan for qualifying purchases from Dell from February 2 until May 3, 2018, 10 pm EST. The no interest period starts on the day Dell ships the products to you (the “Start Date”) and ends 12 months after that date (“No Interest Period”). To take advantage of the No Interest Offer, you MUST (1) pay the full balance before the end of the No Interest Period; AND (2) pay all monthly payments due before the end of the No Interest Period by their payment due dates. If you do not meet either of these conditions, you will be charged interest at the Annual Percentage Rate (APR) assigned to your Loan, accrued and calculated daily from the Start Date. You may arrange a full payout by calling Dell at the number provided with your Agreement. APR range is 13.99% to 28.99%. We will determine the APR assigned to your Loan based on our assessment of your creditworthiness. To apply for financing, choose Dell Financial Services as your payment method at Checkout, contact Dell at 1-866-640-3355 or chat real-time with a Dell expert online at

Retrieve your ePromo Card

You will typically receive your Dell Promotional Card2 within 30 - 35 days after your invoice date. Don’t forget to check your spam or junk folders incase you don’t find your Dell Promotional Card email.
You can access your card by going directly to

At the page, please enter the following:
  • Unique ID number sent to you via email
  • Email address associated with your Dell Advantage account
This will lead you to a page that shows the 16-digit card number, CVV number, card expiry date, balance amount, and instructions how to redeem the e-promo card with your next purchase.

Check your balance

To check the current status of your Dell ePromotional Card, please enter the following:
  • The Unique ID number found in your eMail
  • The eMail address associated with your Dell Advantage account
Promotional Card Balance

How to Redeem Your Card

1. Shipping Page:
  • Enter your Contact and shipping information. Remember to use the same email address that you used for your Dell Advantage Registration.
  • Choose either “Pay with one credit card or Pay with two Credit cards”.
  • You will need to choose the 2 credit card option if the value of your order is greater than the value of the promotional card.
  • Note: Only an accepted credit card can be used together with your Dell Promotional Card.
2a. Payment Page:
  • If you are paying for the entire purchase with your Dell Promotional Card, then choose Mastercard from the drop down choice of credit cards.
  • Enter the 16 digit card number,
  • Enter The card expiry date
  • Enter the card ID number
  • Enter Your First and Last Name
2b. Payment Page:
  • If you are paying for your purchase using the Dell Promotional Card and another credit card, for Card #1, choose Mastercard from the drop down list of credit cards.
  • Enter the 16 digit card number,
  • Enter The card expiry date
  • Enter the card ID number
  • Enter Your First and Last Name
  • For the Balance of your order, complete the information for Card #2 using a Dell accepted credit card.
3. Click on Continue and follow the prompts to complete the checkout process.
Redeem Your Card

Exclusive Offers

Get technology for your life, for less.

Exclusively for Dell Advantage members:

Check your monthly Dell Advantage emails to receive special monthly offers and exclusive coupon codes.
Exclusive Offers

FAQ & Customer Care

Live customer service support is available hours: Monday – Friday, 8AM to 12AM EST, at 1-888-635-0506. Services include, but are not limited to:
  • Balance inquiries
  • Transaction history
  • Dell Promotional Card replacement or lost/stolen cards, with proof of purchase
  • Disputed transactions
  • Dell Promotional Card declines
To check the amount of funds available on the Dell Promotional Card, Recipients can get activation date, balance and/or other information at or call 1-800-755-8608, hours: Monday – Friday, 8AM to 12PM EST.

Please note that the value on your Dell Promotional Card changes as additional information about transactions you make with the Dell Promotional Card are received. As result, it is possible that the amount shown as available may change at any time.
Customer Care
For answers to common questions about Dell Advantage check out our top Frequently Asked Questions below.

See All Dell Advantage FAQs
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