SonicWALL designed its support services not only to keep your network security and data backup and recovery infrastructure current, but to also react swiftly to any problem that may occur. However that's not enough to keep your network safe these days. So, SonicWALL's support services also include crucial software and firmware updates and upgrades, the finest technical support, timely hardware replacement and access to extensive electronic tools.
Gold Support provides the advanced support features enterprise organizations need to keep their networks running reliably and securely. With Gold Support, you have around-the-clock access to seasoned support engineers at a SonicWALL Enterprise TAC and the latest firmware features plus Advance Exchange hardware replacement, all of which combine to protect and maximize your SonicWALL investment.