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Dell Imaging Services

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Dell Imaging Services

Today’s customers want a refined and easily managed Windows experience for their end users. Dell offers imaging options that suit customer needs. Dell's Ready Image based solutions are crafted to align seamlessly with the demands of modern provisioning technologies. Customers who need to build their image from the ground up can submit their images to Dell for factory deployment. Dell Imaging Services customers have the added assurance of Self-Healing Image Recovery—a cutting-edge cloud-based OS recovery feature. Our customers can enjoy peace of mind, knowing their devices will arrive perfectly tailored to their organization's unique business requirements through our advanced imaging solutions.

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Flexible imaging solutions

  • Ready Image: Clean and standardized Windows image options that compliments modern provisioning-focused environments.
  • Custom Image: For more complex and traditional imaging needs, customers can submit their Windows image which will be applied in the factory.
  • Self-Healing Image Recovery: Complimentary service available to Dell imaging customers that allows the restoration of an image to a device, anywhere, anytime via the cloud.

IMAGING SOLUTIONS Offering image flexibility

Dell provides the flexibility that customers want when it comes to loading an image.

Ready Image

Our Ready Image is designed for today's customers who seek a hassle-free experience. It offers:

  • Clean and Simple: A streamlined and standardized Windows image created by Dell.
  • Flexibility: Choose your preferred Windows version and language from our list of options to suit your organization's needs.
  • Cross-platform support: Compatible with XPS notebooks, Latitude, OptiPlex, and Precision PCs.
  • Self-Healing Image Recovery (SHIR): A cloud-based, user driven OS recovery option that ensures images can be redeployed to eligible devices anywhere in the world.
  • Option to include SupportAssist for Business PCs - the connectivity technology that uses AI and machine learning to keep PCs running like new.

Custom Image

For customers who prefer more control or unique configurations, our Custom Image option is ideal. It features:

  • Tailored Solutions: Customers can create their own image or enlist Dell's assistance in building one for deployment across their devices.
  • Available on Diverse Devices: Compatible with XPS notebooks, Latitude, OptiPlex, and Precision PCs.
  • Imaging tool: Utilizing Dell’s Image Assist empowers you to quickly create a custom cross-platform image.
  • Self-Healing Image Recovery (SHIR): A cloud-based, user driven OS recovery option that ensures images can be redeployed to eligible devices anywhere in the world.
  • Option to include SupportAssist for Business PCs - the connectivity technology that uses AI and machine learning to keep PCs running like new.

ESSENTIAL RESOURCES Learn more about Imaging

Self-Healing Image Recovery

A cloud-based OS recovery option that ensures devices can be redeployed quickly anywhere in the world. It provides the convenience of remote device reset with just an internet connection.

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Image Assist

Image Assist empowers you to quickly create a custom, cross-platform image ready to be deployed when you say so. Whether planning a product transition or just ordering new systems, you’ll be confident your image is ready to deploy.

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SupportAssist for Business PCs

Your AI-driven, PC support automation technology. SupportAssist is our smart technology that confidently keeps your PC fleet running its best anytime, anywhere.

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Dell Connected Provisioning

Provision in the factory, manage from the cloud. Dell Connected Provisioning delivers pre-configured, ready to work devices faster and easier.

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ProDeploy Client Suite

Deploy PCs with greater speed and less effort

  • End-to-end PC deployment
  • 24x7 onsite installation
  • System management, software imaging and configuration

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TechDirect

Customer portal used for Connected Provisioning and Self-Healing Image Restore, that allows Ready Image deployment to be managed. Dell Image Assist is available for download via TechDirect. The portal is available 24x7, so IT can conveniently manage and request support.

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Intel® Core™ Processors
Learn More about Intel