Logitech Select - Extended service agreement - 3 years - 1 room - for Logitech Room Solutions

Name: Logitech Select - Extended service agreement - 3 years - 1 room - for Logitech Room Solutions
Brand: Logitech
SKU: ab758068

$999.00

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Manufacturer part 994-000148 | Dell part AB758068 | Order Code ab758068 | Logitech

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Logitech Select is a 3-year comprehensive service plan that delivers reliability, continuity, and enterprise-grade peace of mind. It provides ultra-responsive 24/7 support, accelerated RMA, a dedicated Customer Success Manager and onsite spares for enterprise customers with 50+ rooms installed, and advanced analytics including customizable alerts through ServiceNow integration for Logitech Sync users. When downtime is not an option, you can rely on 24/7 solution-level technical support to provide the right level of assistance fast. Think of Select as a Help Desk staffed by video collaboration specialists with expertise using Microsoft Teams, Zoom Rooms, and in-room appliances running Windows and Android operating systems. Ensure your video collaboration solutions are always ready and operational when your teams need them with a backup plan that's focused on uptime and business-class performance from a vendor you know and trust.

Logitech Select’s 24/7 enterprise-grade technical support provides the right level of assistance fast anytime or anywhere.
Select provides a Customer Success Manager who is a trusted partner that knows your business and addresses your meeting room needs with the purchase of a service plan for 50 or more rooms.
Select’s advanced RMA aims to deliver next business day replacements for Logitech products under warranty to minimize downtime.
Logitech Select provides a set of onsite spares for quick activation and rapid resolution. It’s the fastest product replacement possible with the purchase of a service plan for 50 or more rooms.
Enhanced Sync with Select allows you to monitor, manage, and receive insights about your video collaboration solutions to optimize utilization.
Through a ServiceNow integration, Select powers Sync to automatically alert IT staff so that they can seek support and quickly resolve issues.

Tech Specs

General

Service Included

Advance parts replacement

Full Contract Period

3 years

Response Time

1 business day

Pricing Type

1 room

Details

Service & Support

Extended service agreement - advance parts replacement - 3 years - response time: 1 business day
Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For

Logitech Room Solutions

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Logitech Select - Extended service agreement - 3 years - 1 room - for Logitech Room Solutions

Tech Specs