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Healthcare consumerism over ten years in the making

Healthcare consumerism over ten years in the making

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Consumerism in a free market is fueled by competition. In healthcare, the competitive landscape is starting to intensify—whether that be with telehealth organizations that break down geographical barriers or retail clinics that provide convenient, more affordable care. These competing factors give the patient more choices, causing providers to pay more careful attention to patient experience, quality of care and affordability.
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