For the first time ever, consumers like you can now get the advanced support levels usually only available to businesses. Introducing Premium Support Plus, Dell's ultimate support service for Consumer PCs. Everything you need is included, from easy access to experts around-the-clock, to accident repairs, and technicians that come to you.
It keeps your computer running at its best. When used with Dell’s exclusive SupportAssist technology*
, it automatically predicts problems before they happen, optimizes PC settings and removes viruses. If there is an issue, work begins without you having to pick up the phone, and that means a faster fix. Premium Support Plus is the ultimate support experience, designed for you.
Dell Premium Support Plus with SupportAssist significantly reduced time to resolve a failed hard drive when compared to the Dell Basic Hardware Service, with up to 50 % fewer steps in the support process, and up to 46 % less time to resolution.