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BPO for Healthcare Plans

BPO for Healthcare Plans

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Dell Services ​Big Data and Analytics as a Service 15:27

Accelerate speed to market and focus on core competencies

Today’s cost demands on healthcare plan organizations are palpable. You have to work smarter by reducing the cost of front- middle- and back-office processes, while at the same time, make the best use of your staff members by putting their time and resources toward crucial areas such as claims management, care management or member and provider relations.

Dell Services Business Process Outsourcing can help. A leader in healthcare plans-focused services, we process more than 96 million claims annually. We handle more than 11 million call center inquiries, and $3.6 billion in premium revenues managed annually. And we help you get more out of your plan’s strategy.

  • Front-end services
  • Claims and encounter processing plan setup and maintenance
  • Provider pricing management for provider data management eligibility and enrollment
  • Audit services analytics
  • Member and provider service
  • Care management solutions

Components

Integrated business process enable information-driven healthcare throughout the ecosystem.
Front Office
Front Office

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Front Office


Front Office
Enjoy full sales and marketing support and add value to the relationship to create an end-to-end solution set. We offer wide range of solutions to meet the administrative needs of your sales and enrollment call centers and direct marketing. Contact us to learn more

Middle Office
Middle Office

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Middle Office


Middle Office
Address cost of care issues with solutions built to improve members’ health and well-being. Our critical care management solutions help you solve the cost of care issue health plans face in today’s complicated landscape. Contact us to learn more

Back Office
Back Office

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Back Office


Back Office
Streamline core processes such as claims processing, billing, customer service, enrollment and more. We help adopt payment integrity solutions that add value. Contact us to learn more

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