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Back-Office Transformation Processes

Back-Office Transformation Processes

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Automate and extend your operations team with transformational back-office processes

As an insurance industry professional, you’re faced with maintaining and administering legacy systems while simultaneously developing new business. To become a future-ready insurer, you need a trusted partner who can provide you with tailored solutions to help you transform your operation, freeing you to focus on your core business.

As your third-party administrator (TPA), we’ll serve as an extension of your operations team, handling back-office processes and performing day-to-day tasks such as new business processing, policy administration, claims processing and more.

You can count on Dell Services and LifeSys™ to take care of policy administration, business intelligence, legacy system modernization or application development for you. 
  • Launch new products more quickly, efficiently and at a lower cost 
  • Move from a fixed-administration cost model to a variable-cost model for closed blocks 
  • Consolidate multiple administration systems into one proven platform for all products 
  • Take advantage of a global delivery model and economies of scale with one of the industry’s largest TPAs 
  • Quickly ramp up administration staff to handle increased volumes 
  • Focus resources on core objectives and grow your business 
  • Promote and protect your brand with social media 
  • Mitigate the challenges of mobility

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Letting us manage back-office processes and handle daily day tasks like new business processing, policy administration and claims processing does more than free up resources. Our skilled staff offers proven quality and best practice models.
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Insurance Claims Transformation Services

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Insurance Claims Transformation Services


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Bring efficiencies to your claims processes with predefined workflows and a best practices library. Learn More

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Automated Full-Time Equivalent

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Automated Full-Time Equivalent


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Streamline your work processes and reduce errors with 24x7 automation. Learn More

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Insurance Testing Framework

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Insurance Testing Framework


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Reduce time, cost and effort with our scalable, component-oriented insurance testing framework. Learn More

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Dell Services for Insurance – A Business Partner for Life

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Dell Services for Insurance – A Business Partner for Life


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Administer your life insurance and annuity business with our outsourcing and LifeSys platform. Learn More

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Call 1-800-456-3355