Flexible support with site-wide entitlement and a dedicated team
Support tailored to the needs of complex large and distributed data centers
Many large data centers are dynamic with unique, evolving needs that cannot be efficiently supported with a fixed contract. Dell EMC is committed to partnering with you to deliver a customized data center support experience in these scenarios.
Imagine a flexible support model that adapts to your changing business needs without compromising support levels. With ProSupport Flex, our designated Technical Account Manager and team of named support and field technicians are trained to know your environment and ensure optimal performance. Customized for your specific data center needs, we partner with your resources and leverage your capabilities so you are only paying for the services you need.
- Optimize your support budget with custom fit package
- Complement your resources by extending capabilities only where needed
- Reduce risk and downtime with streamlined processes