Frequently Asked Questions about PhotoStage

Q: How do I make sure my personal photos and videos appear in PhotoStage?
A:
Photos in standard Windows folders like My Pictures will show up in PhotoStage. Any pictures saved here will appear the next time you open PhotoStage.

Q: How do I import personal photos and videos into PhotoStage?
A:
While in PhotoStage, click or tap on the Library tab at the top of the screen. Once in Library, click or tap on the Import button. A window will pop up, allowing you to navigate to the folder you want to import. Click or tap on the file or folder you would like to import and then click or tap on the word Import. Your files should appear in PhotoStage, and can also be found in My Pictures.

Q: Can I view personal photos or videos on externally connected devices in PhotoStage?
A:
There are two ways to do this.
First, you can import the photos in order to view them (see previous question)
If you do not want to import them, simply click on the Library tab. Once there you will see a Browse option in the blue ribbon sub navigation. You can click Browse to view items on externally connected devices in PhotoStage.

Q: Can I access my Facebook and Flickr accounts with PhotoStage?
A:
Yes. PhotoStage includes links to both Facebook and Flickr within the application. In addition, once you set up your login, the PhotoStage application can remember your login details, if you have requested it to keep you signed in.

Q: How do I view photos from my Facebook and Flickr accounts?
A:
When you click or tap on the Facebook or Flickr tabs within PhotoStage, you will be asked whether you want to connect with Facebook or Flickr. Click or tap “Yes” to be taken to the log in screen. If you want to remain logged in after your session is done, be sure to check the box saying you would like to remain logged in.

Q: How do I log out of Facebook?
A:
In PhotoStage, click or tap on the Settings icon. In the blue ribbon, click or tap on Facebook -1. Once in the Facebook tab, click on the Logout button.

Q: How do I log out of Flickr?
A:
In PhotoStage, click or tap on the settings icon. In the blue ribbon, click or tap on Flickr Once in the Flickr tab, click or tap on the Logout button.

Q: Can I view friends’ personal photos and videos in PhotoStage?
A:
Yes. You can view content already in your photo/personal video library or you can view their online content by logging into your Facebook and/or Flickr accounts. Once you are logged in, click or tap on the Facebook or Flickr tab, and choose the friends you would like to watch by tapping or clicking on the star icon next to their name. To remove a friend from view, tap the star icon again and their pictures and video will be removed.

Q: What if I do not want Facebook to log in when I use PhotoStage? Can I set the default to be no to login to Facebook?
A:
Yes. Go to Settings and click on the Facebook tab. Uncheck the box that says Keep me Logged in.

Q: Can I upload a picture to Facebook?
A:
Yes. To upload a photo to Facebook, click or tap on the photo you wish to upload, and then click or tap the Facebook button at the bottom of the page. A dialog box will appear asking you to choose which Facebook album you would like to add it to. You may choose to add an existing album, or choose Create New.
If you would like to add the photo to an existing album, choose the album from the drop down list, and click Upload.
If you would like to create a new album in order to post the picture, click or tap on Create New and give the album a title, then click Upload.

Q: How do I create photo Collections in PhotoStage? How can I add to or edit Collections? How can I delete Collections?
A:
There are several ways to do this:
From within PhotoStage, click or tap on Library at the top of your screen, then choose Collections from the blue ribbon. From here, click or tap on the tile that says New Album and you will see a tray open at the bottom of the screen. You can then go back to the PhotoStage home screen and either click and hold or touch to drag photos to the tray. Choose photos from the Library or from your Facebook or Flickr page. Once you have finished, click or tap on the Done button to the far right of the tray. You will be asked to name your collection. Enter the name, and click or tap on Save. You can then view your collection by going back to Collections from your Library screen.
Another way to do this is to click or tap on the “+” from the home page and you will see a tray open at the bottom of the screen. You can then go back to the PhotoStage home screen, Library screen, Facebook or Flickr and either use your mouse or finger to drag photos to the tray. Once you have finished, click or tap on the Done button to the far right of the tray. You will be asked to name your collection. Enter the name, and click or tap on Save. You can then view your collection by going back to Collections from your Library screen.

Q: Can I create a physical book of my photos in PhotoStage?
A:
Stage includes an option to create photo books through Shutterflyin the US. You must have a Shutterfly account in order to do this. Click or tap the Shutterfly button [insert image] at the bottom of the page to sign in or register the first time.
Once you are logged in, you can select the photo or collection you wish to upload, click or tap on the Shutterfly button, and you will receive a prompt to either choose the album you would like to upload to, or create a new album. Choose the album and select Upload.
If you choose to create a new album, you will be asked to give the album a name. Once you have entered a name, click or tap Upload.
Then follow the instructions on the Shutterfly site.

Q: Can I edit a photo?
A:
Yes, you can do basic edit and printing of photos from PhotoStage. Editing includes red eye reduction, cropping, rotation, and auto fix. In order to access the editing tools, click or tap on a picture from your library or expanded view and choose the editing button (icon looks like a pencil).

Q: Can I print a photo?
A:
You cannot print a photo from PhotoStage at this time.

Q: Can I view my personal videos in Photostage? If so, can I edit or trim my videos?
A:
You can view and trim personal videos within PhotoStage but the application is not designed for major video editing.

Q: What photo and personal video formats are supported in PhotoStage?
A:
The tables below show the photo formats supported by PhotoStage:


Photo Formats Supported
BMP
JPEG
JPG
JFIF
TIF
JPE
DIB
GIF
PNG



Personal video
formats supported
Video Codec Audio Codec
.3g2MPEG4AAC
.asfMPEG4MPEG1
.aviDivx5AC3
.aviSonyDVPCM
.mp4H.264AAC
.mpgMPEG2AC3
.WMVWMV3WMA3
.mts AVCAC3
.m2ts AVCAC3
.movMPEG4AMR-NB

Q: How do I view a slideshow of my photos in PhotoStage?
A:
This is done in several ways:
From the PhotoStage home page or Library tab, press the play button to see a slideshow of all your pictures. To exit the slideshow, click or tap on the Exit button on the bottom right.
From Collections, choose the collection you wish to view a slideshow of and press the play button.

Q: How do I choose music to play with my slideshow? Can I choose the transitions between photos in my slideshow?
A:
Click or tap on the Settings icon and the Slideshow tab. From here you can choose your transition, and browse for music to play in your slideshow.

Q: How do I update PhotoStage?
A:
If you accept auto updates, you will receive a pop up reminder when updates are available.

Q:How do I set the PhotoStage Screensaver application?
A:
Press the Windows 7 Start button, and type “Screensaver” into the Windows search box. Click on Change Screensaver. Choose Dell PhotoStage Screensaver from the drop down box listing the screensaver options. Choose the length of time you would like the system to wait before launching the screensaver. Click Ok. The next time the system is idle for the specified amount of time, the PhotoStage Screensaver will launch.

Q: How do I add a photo service to PhotoStage?
A:
Click on the “+” tab on the top ribbon. You will be taken to the Photo Apps, Sites and Services tab. Here click on the large “+” tab. You will be prompted to type the URL of the web site you would like to link to. Click ok. A shortcut icon will appear for the site you have added.

Q: How do I remove a service I have added to PhotoStage on the Photo Apps, Sites and Services tab?
A:
Click on the word remove on the icon of the service you want to remove.