Dell Consulting Services
Highlights
  • Proactively maintain and monitor applications to meet your service-level agreements (SLAs) with the business
  • Add value and insight to your system administration program with guidance from experienced leaders
  • Access 24x7 expert-level application support and maintenance

Maintain Your Ebusiness Advantage

Once you've successfully deployed your Ebusiness solution, your next step is to ensure that you’re using it to its full advantage. It's essential that you:

  • Confirm you have the latest patches to maintain service excellence and competitive advantage
  • Efficiently and effectively support Ebusiness end users
  • Meet stakeholders’ application performance expectations

The Dell Ebusiness Manage and Support Services can help. Using the right combination of technology and people, we can provide round-the-clock solution monitoring, application-certified IT and end-user support, and periodic health check reviews.

We’ll work with you to create a custom solution that drives bottom-line impact, including:

  • Dedicated production support
  • Worldwide 24x7 application management centers
  • System change management, configuration management and system administration
  • Specialized services, including hosting, help desk and project support services
  • Resources to decommission obsolete or redundant applications
  • Support for packages including license management and release updates

As your partner, we’ll help you improve the speed and delivery of your Ebusiness support services using Information Technology Infrastructure Library (ITIL) best practices. We’ll also collaborate with your team to develop a continuous improvement process to reduce errors, improve functionality and enable scalability on an ongoing basis.

Contact Dell Services to get started today.