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Support Services

  • Results for "Support Services"
  1. ProSupport and Premium Support Collaborative Assistance

    This datasheet provides a list of vendors we collaborate with to solve customer issues. Product and service availability vary by country.

  2. SupportAssist Deployment Guide

    Use this as a guide to deploy SupportAssist on multiple devices and manage cases through TechDirect.

  3. SupportAssist for PCs and tablets FAQ

    Have questions about SupportAssist PCs and tablets, view the most popular questions.

  4. Host Europe TechDirect case study

    Here how our customer boosted IT staff by 90% by using TechDirect to manage their support and dispatch requests.

  5. Comprehensive Software Support: Client and Enterprise

    This data sheet provides a list of all software products that we troubleshoot and support. Our ProSupport Suite and Premium Support services cover software installed on server, networking and storage hardware as well as end-user desktops, notebooks, thin clients and tablets..

  6. Dell ProSupport Plus Data Sheet

    Learn the ways Dell ProSupport Plus proactively improves performance through environmental intelligence, elite engineers and technical account management.

  7. SupportAssist for MS SCOM

    Integrate into Microsoft SCOM and Dell Server Management Pack Suite to monitor a higher volume of Dell servers.

  8. SupportAssist for PCs and tablets

    Home users and businesses without IT teams can use this version to manage their own systems.

  9. SupportAssist End User Guide

    This guide will help users install and setup SupportAssist on one system.

  10. SupportAssist Community

    Access tutorial videos, support product lists, User Guides and connect with peers.