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Our People | Bill Chiou

BillWhen did you join Dell and what roles have you held in your time here?

I came over to Dell about 18 months ago when Dell acquired Quest Software (October 2012).

What responsibilities are included in your current role?

I’m part of the Dell Software IT/IS group and have the privilege of leading the teams that build and support most of the public facing sites for Dell Software.

How would you describe the Dell culture?

Dell Software is a fast paced and results-oriented culture.

What do you think people interested in working here would need to know?

Dell is incredibly diverse. You will have the opportunity to work with people from all walks of life and all parts of the world.

What keeps you here at Dell?

It’s an exciting time for Dell. I’d like to stay here to see how this next chapter plays out. Dell has a competitive compensation package and focuses on employee development (e.g. training and mentoring resources).

What are some projects that you have recently been involved with and some of your career highlights at Dell?

  • Building the new Dell Software Corporate/Marketing web site. (Software.Dell.com)
  • Transactional (Velocity) Products on Software.Dell.com
  • Building the new Dell Software Customer Support Portal (Support.Software.Dell.com)

What positive effects have you seen as a result of Dell’s strategy?

There has been more emphasis on streamlining process and not over-complicating things; more emphasis on move quickly and making an immediate impact

What role have you played in helping your customers grow and thrive?

Since my team focuses on customer facing web sites, our primary opportunity is with making information more readily available to our customers and providing them the best user experience.

How does Dell differentiate itself when it comes to being an employer of choice?

There’s a real commitment to career development and lots of opportunities to move across or up within the organization.

Describe your Dell experience in five words.

New, people-focused, results-driven, enthusiasm

Featured video: Bill

Our People | Bill

Meet Bill: Part of Dell's software organization, Bill contributes to Dell's innovative and entrepreneurial culture.

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