Delivery for Dell Australia

Important Notice
Please note that there is no delivery from 24th December, 2014 to 1st January, 2015.
Delivery will resume from 2nd January, 2015 upon order confirmation.
Merry Christmas and Happy New Year!

Depending on products purchased, there are two different delivery times.

 1) Smart Selection^ 2) Build to Order 
• In stock for fast delivery
• Delivery within 3 business days
(depending on stock availability)

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• Customise your Dell products to your precise needs
• Delivery in 7 business days and onwards (Excluding Venue Pro tablets)

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 1) Smart Selection^
ProductsModelsEstimated Delivery Times
smart selection order codes
(look for the smart selection logo on the product)
Various models with Smart Selection logo
2–3 business days
australia smart selection 
^ Smart Selection Terms:
• Smart Selection products typically have an estimated delivery time of 2–3 business days from order confirmation for shipment to Sydney, Melbourne, Brisbane, Canberra, Wollongong and Newcastle. For all other locations, road freight is used and estimated delivery times will be longer.
• If your orders contains both a Dell system and accessories, these products may be delivered separately.
• Your Smart Selection order is subject to Dell’s Standard Terms and Conditions of Sale that are available on request or at dell.com.au
• In the event of your selected product being out of stock, we will supply you with product direct from our manufacturing facility, and estimated delivery times will be longer.
• Because of the transport method, we are using to make this as fast as possible, someone will need to be at the nominated address to accept delivery, regardless of the location.

 2) Build to Order
ProductsModelsEstimated Delivery Times
LaptopsInspiron13–19 business days
XPS, Latitude, Alienware11–17 business days
TabletsDell Venue Tablets 7-10 business days
DesktopsInspiron, XPS11–17 business days
Alienware14–20 business days
OptiPlex7–10 business days
WorkstationsDell Precision workstations7–10 business days
Electronic and AccessoriesPrinters, monitors, projectors and other accessories7–10 business days
Server, Storage and NetworkingPowerEdge, PowerVault, PowerConnectVaries based on configuration

• Your order will be delivered between 9 a.m. and 5 p.m., Monday to Friday (excluding public holidays).
Someone will need to be at the nominated address to accept and sign for the delivery.
• Estimated delivery time does not commence until your payment has been received by us.
• The delivery time is an "estimate" only and the delivery date will be affected by:
     i) Clearance of your payment to us from your financial institution;
     ii) Whether there is a shortage of parts for the system that you have ordered;
     iii) Your delivery address. If you live in a nonmetropolitan or regional delivery zone a longer delivery time may apply to your order.
• If your order contains non-Dell branded products and peripherals (such as Logitech® keyboard), these products will be delivered separately to your Dell system or printer order.

Scheduling a timeslot for delivery

• Prescheduling of your delivery will be organised by our delivery company for most metropolitan cities. This service is only applicable for standard delivery orders that contain laptops or desktops.

If this option is not available in your area, someone will need to be at the nominated address between 9 a.m. and 5 p.m. Monday to Friday to accept and sign for the delivery.

Changing your order

• We will commence work on your order immediately and accordingly, changes in your order detail may not be possible. Any permissible changes in order detail will incur delivery delays and additional cost.

The above is not applicable for express delivery orders.

Delivery Enquiries
check order status onlineCheck my order status online
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Dell ExpressCustom Configurations