Shipping and Delivery

Estimated Delivery Times

When you've completed your purchase, Dell will provide an estimated delivery date, which you can review in your Order Confirmation email or online. This estimated date will vary depending on your choice of a Smart Selection or Build to Order product.

Smart Selection

Smart Selection products are ready to ship and prebuilt around the features that many of our customers prefer. You’ll get everything you need in one purchase, available with support services to keep your system up and running.

Products                                                                                           Estimated Delivery Range                                                                          
Dell notebooks , desktops and tablets with
the Smart Selection logo

Smart Selection
2 - 3 business days

ˆSmart Selections Terms:
  • Smart Selection products typically have an estimated delivery time of 2–3 business days from order confirmation for shipment to Sydney, Melbourne, Brisbane, Canberra, Wollongong and Newcastle. For all other locations, road freight is used and estimated delivery times will be longer.
  • If your orders contains both a Dell system and accessories, these products may be delivered separately.
  • Your Smart Selection order is subject to Dell’s Standard Terms and Conditions of Sale that are available on request or at dell.com.au
  • In the event of your selected product being out of stock, we will supply you with product direct from our manufacturing facility, and estimated delivery times will be longer.
  • Because of the transport method, we are using to make this as fast as possible, someone will need to be at the nominated address to accept delivery, regardless of the location.

Build to Order

For build to order products, Dell configures to your specifications and will provide you a “ships in” date range, which is the approximate date range by which your order will ship from the factory.

Delivery of your product after it has shipped from the factory will typically be within the following timeframes:
Products                                                                                            Estimated Delivery Range (after product ships from factory)             
Notebooks and tablets 6 - 11 business days
Desktops and workstations 6 - 12 business days
Printers, monitors, projectors
and other accessories
2 - 6 business days
Server/storage networking 6 - 11 business days

How We Estimate Delivery Times

We aim to be as accurate as possible when estimating delivery times. However, actual delivery dates are subject to change based on a number of conditions, including:

  • Length of time it takes your payment to clear
  • Availability of items in your order
  • Delivery method
  • Shipping provider
  • Factory location
  • Your delivery address
  • Holiday periods

If your order contains non-Dell-branded products and peripherals (such as Logitech® keyboards), these products will be delivered separately from your Dell system or accessories order.

Dell’s estimated shipping and delivery times commence upon order confirmation. Your order will be confirmed once payment has been received by Dell.

For complete details, see Dell’s Terms of Sale.