Empowering IT experts through online self-service
From deployment to support, the TechDirect portal gives your IT experts the tools they need to efficiently manage Dell EMC products. Conveniently available 24x7, you can request support for in-warranty systems and manage staff certifications. Enjoy even more TechDirect features when you purchase ProDeploy Plus for client systems.
Management made easy
|ProDeploy services help you get more out of your technology starting on day one.|
ProDeploy Client Suite
From the comfort of your office and with the click of a mouse, manage every task required to get PCs from our factory to your employees’ desks, up and running. And with TechDirect, you can execute faster and with less risk of mistakes.
Your Dell EMC engagement manager has visibility to your deployment details so he or she is always up-to-date. TechDirect allows you to:
Dell EMC partners are invited to resell or co-deliver ProDeploy Client Suite.
Access all your certification and authorization needs for client and enterprise devices in one place. Learn more.
|Increase IT staff productivity by up to 90%* when supporting your devices. With over 1.4 million self-dispatches processed each year, TechDirect has proven its effectiveness as a support tool.|
Are you a partner providing support to end customers? If so, TechDirect was designed with you in mind. Centralize support operations and self-dispatch replacement parts directly to your customers.