• Dell included in the Leaders Quadrant for the fourth consecutive year

Dell Services has been positioned by Gartner, Inc. in the “Leaders” quadrant of the Gartner Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America.[i] This marks the fourth consecutive year that Dell Services has been in the Leaders quadrant of this report. 

Dell continues to demonstrate a transformative approach in meeting its infrastructure utility services customer requirements to modernize and optimize their data center environments. This approach has proven to help customers ultimately deliver better business outcomes and has been met with a 31 percent year-on-year increase in Infrastructure Utility Services deals.

In addition to growth, we believe Dell Services’ approach to serving its customers also is tied to Dell’s “Leader” recognition, as clients have stated that Dell regularly meets service levels, demonstrates strength in managing operational processes and delivers a substantial depth of technical skills to meet the challenges of delivering high-quality data center outsourcing and infrastructure utility services.

“We are focused on helping our customers succeed by providing end-to-end solutions that answer their needs. We believe the continued placement of Dell in the ‘Leaders’ quadrant underlines the success of our current strategy, and demonstrates Dell’s continuous pursuit to transform its data center offerings and cloud solutions to help customers evolve and innovate for the future,” said Anand Sankaran, president & global head - Infrastructure & Cloud Computing, Dell Services.

This report is designed to help customers evaluate service providers and was compiled based upon analyst research and customer feedback. Dell will participate in the Gartner Outsourcing & Strategic Partnership Summit in Orlando, Fla., Sept. 10-12. 


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. Dell Services develops and delivers a comprehensive suite of services and solutions in applications, business process, consulting, infrastructure and support to help customers succeed.   

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1 Source: Gartner “Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America” July 31, 2014.