Help Me Choose: Warranty and Service
Protect your investment and gain peace of mind with Dell’s service plans. Available plans feature one or more of the following types of coverage:
CompleteCover™ Accidental Damage Service
Accidents can happen. That’s why we protect your PC against liquid spills, drops, surges and screen cracks. This service includes repair and replacement for parts.
All Inspiron™ and XPS™ laptops now come with 1-year Complete Cover accidental damage protection.
Consumer InHome Limited Hardware Service
Should a remote diagnosis fail to rectify your problem, we’ll repair your PC for you within two business days at the convenience of your home.
Dell Phone Support and Online Remote DiagnosisYou can get assistance from virtually anywhere with DellConnect™, where Dell service professionals can access, diagnose and repair your system securely over the internet, whether you’re at home or on the road.
Standard Telephone Technical Support Operating Hours are from 9 a.m. to 6 p.m., Monday through Friday
(excluding observed holidays).
Unlimited 24x7 Telephone Technical Support is available for Dell XPS, Adamo and Alienware™ desktops/laptops.
For detailed Terms and Conditions, you may review our Dell Service Contracts.
Note: Service plan availability may vary with selected PC models.