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Support Services

Prosupport plus services

Complex environments require true enterprise-class support

The enterprise landscape is evolving at a fast pace, and the pressure to introduce new technologies into your IT environment has never been greater. Managing maintenance costs, vendor requirements and system stability demands requires time and expertise — but doing so results in substantial business benefits.

Dell Support Services makes it easy to respond to IT demands and complexities. We will provide you with expert assistance, tools and technologies that will keep your users up and productive, allowing you to focus on business growth and stay competitive. Find out more about our industry-leading IT support options for your hardware and software systems.

Talk to Dell About Support Services

Services

  1. Dell ProSupport Plus

    ProSupport Plus for Enterprise

    Enjoy first-class system maintenance, expertise and technical support assistance and keep your focus where it matters — on your business.

  2. Dell Data Storage, Protection and Management

    ProSupport for Enterprise

    Our highly trained experts and software options deliver enterprise-level, tech-to-tech support for your hardware.

  3. ProSupport for Data Center

    ProSupport Flex for Data Center

    This customized support offering allows you to adjust for growth and new technology offerings without compromising support levels.

  4. dell prosupport accelerated response time services

    Parts and Labor Response Options

    When you need parts or a technician, our next-day and same-day service options to keep things up and running.

  5. dell prosupport services

    TechDirect

    Train staff and support your systems with this self-service portal designed to help IT teams work more efficiently

  6. SupportAssist

    SupportAssist

    Resolve issues faster with the automated proactive and predictive support technology SupportAssist.

  7. Dell ProSupport Value-Added Services

    Specialized Onsite Services

    Boost your IT resources with additional on-site staff from Dell, and get the on-the-spot help you need to enhance response times, achieve your performance goals and quickly implement critical projects.

Resources

  1. prosupport enterprise

    ProSupport Plus for Enterprise Data Sheet

    16/8/2017

    Learn the ways Dell ProSupport Plus proactively improves performance through environmental intelligence, elite engineers and technical account management.

Services

  1. Dell ProSupport Plus for PCs and Tablets

    ProSupport Plus for PCs and Tablets

    ProSupport Plus provides the support essentials to reduce IT effort, protect devices and prevent issues from happening.

  2. dell prosupport

    Dell ProSupport

    Whether you are a small business or global enterprise, this support package provides hardware and software support designed to give you peace of mind.

  3. Accidental Damage Services

    Accidental Damage Service

    Dell Accidental Damage and Repair Services keep your device up and running to get your equipment back in working order.

  4. data & asset protection services

    TechDirect

    Deploy PCs, train staff and support end users with this self-service portal designed to help IT teams work more efficiently.

  5. Data & Asset Protection Services

    Keep Your Hard Drive

    When your hard drive fails, receive a replacement hard drive without relinquishing physical possession of the old one — so you can maintain control of any classified, proprietary or sensitive data that it contains.

  6. dell prosupport value-added services

    IT Advisory Services

    Reduce unplanned downtime and optimize operational performance and stability with IT Advisory Services (ITAS), a two-tier program featuring proactive reporting and analytics.