Mobility for small business in today’s marketplace means more than simply staying connected with laptops or smartphones. It means creating an environment to take your office wherever your customer or business opportunity presents itself.

Of course, the laptop remains the primary hub for getting your business on the go. You have more flexibility in choosing when and where business transacts, which translates to better customer service and new levels of productivity.

Very important to the overall health of your business is creating that flexible workplace. Tools like virtual private networks (VPNs) or automated synchronization help you create a go-anywhere workforce from any internet-enabled connection spots. Whether it is from the kitchen table or the conference room, going mobile expands your business reach.

In fact, with enhanced mobility options, small businesses could gain an edge over larger competitors. Virtual technologies such as web meeting, videoconferencing and telephone-in-computer help your employees stay nimble so they can tap into critical recourses for real-time collaboration at customer locations.

But most importantly, a smart mobile strategy helps ensure your future growth capability. From the wireless office network to broadband connectivity in the field, mobility helps you increase your business presence without necessarily adding facilities.

Consider these first before you embark on your mobile solutions journey:

 

Hardware
You may have one idea of what would work in the field, but often the remote worker has first hand experience of what they need to get their job done. Before making a hardware purchase, ask them what they think is best suited for their work:

 

 

  • Do you need a rugged laptop that can withstand harsh conditions and extreme weather changes?
  • Does one employee need small, smart and stylish, and the other practical, performance and enhanced connectivity?
  • Will a tablet or smartphone keep up with the employee’s demands

     

     

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    Connectivity
    Sometimes, all you need is a wireless connection and sometimes you may connect in the middle of nowhere. WiFi hotspots have exploded in many public places, so be sure your devices have integrated adaptors.

     

    • Devices that can synchronize both WiFi and Bluetooth® allow you greater flexibility and mobility.
    • For the extreme road warrior, be sure your device can add optional 3G/4G broadband services.

    Security
    Mobility means that your sensitive contacts and business data are vulnerable to outside attacks. Be sure your business devices use strong user identification passwords to access them. Each mobile system should incorporate:

    • An endpoint strategy that includes anti-virus software.
    • Remote automatic updates and patches.
    • Firewalls or VPN, or data encryption.
    • Location detection or tracking hardware/software with a remote data delete option (for extremely sensitive data).

    Synchronization
    With limited IT staff, you need mobile devices that work with your office systems.

    • Look for devices that can automatically synchronize with applications such as Microsoft Office or Exchange.
    • Standardize both office-located applications with mobile device systems so you keep track of only one set of data.
    • Integrate "cloud" services that provide online software or services, and use mobile devices to access them.

    Collaboration
    Answering these questions by yourself may seem like a daunting task. But when you team up with a company like Dell, you not only instantly gain access to a suite of mobile technology and services, but you get a teammate that has done much of the research and investigation for you. Dell experts can help you choose solutions that work best for how your business needs to get things done.