Protect your hardware investments with ProSupport for PCs and tablets
Whether you have a small business or you are a global enterprise, your employees need to feel secure in your selection of end-user hardware. Your end users need access to expert support to keep up with business momentum and stay productive.
Get proactive support for your business.
Only ProSupport with SupportAssist technology provides proactive responses to critcal issues. With in-region engineers, 24x7 support and proactive alerts, ProSupport helps you stay focused on business innovation with:
- Proactive automated detection and alerts on critical issues with Dell SupportAssist technology1
- 24x7 direct access to highly trained engineers
- Next-business-day on-site support with four- and eight-hour parts- and labor-response options2
- Incident-based third-party software assistance3
1SupportAssist features are only available on Windows-based (Windows 8 and later) products. Not available on Windows RT, Android, Google Chrome, Wyse thin and zero clients or Edge Gateways.
2Onsite service not available on Chromebook A35, Venue 7, 8, 8 Pro tablets and Wyse thin clients.
3For Edge Gateways, excludes certain software, OS and third party apps.