• Get quick answers to questions about complex applications and technologies
  • Speak to certified technicians who are highly trained to provide support on specific topics
  • Purchase only the support you need, on a per incident or annual contract basis

Remote Advisory Services Data Sheet

Easy Access to Expert Technical Help

When it comes to complex applications and solutions, you might turn to on-site IT resources for installation, configuration and maintenance assistance; however, getting expert help doesn’t mean the need to break the bank or require long-term contracts and expensive service packages.

With Dell Remote Advisory Services, you can finally get flexible, fast and cost-effective support for specialized applications from certified experts.¹ Benefits include:

Expert Support — Our specialists provide phone- and internet-based consultation, configuration and management support on a variety of different technology topics, such as:

  • Virtualization
  • Microsoft® Exchange
  • Storage area networks
  • Backup, recovery and archiving
  • Server and storage tasks
  • Networking
  • Common software applications, such as Microsoft Windows Server®, Microsoft SQL Server®, Red Hat®, Linux®

Unparalleled Flexibility
— You can pay on a per incident basis or purchase an annual contract. We provide both telephone and online support.

Dell Remote Advisory Services are also ideal for additional support after a Dell solution deployment or for additional application/hardware configuration requests.

Download the data sheet

¹ Availability and terms of Dell Services vary by region. For more information, visit www.dell.com/servicedescriptions