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ProSupport for Multivendor Software

Software Support with fast response and resolution

When it comes to supporting your IT solutions, you can rely on Dell’s Global Support services for fast response and resolution so that you can focus on your critical business imperatives.

ProSupport for Multivendor Software provides you access to Dell’s global team of certified engineers that serve as your primary support provider for troubleshooting select third-party software and software titles deployed across your data center environment.

We deliver a consistent level of software support services across your server, storage and networking hardware to minimize disruptions while helping you maintain a high level of availably and operational excellence.

With Dell ProSupport for Multivendor Software, you can: 
  • Expect quick resolution to software issues that reside within your multivendor environment with through our in-house expertise and proactive engagement with third-party vendors
  • Minimize disruptions by utilizing our certified engineers as your primary contact to identify and correct the problem
  • Leverage our 24x7 customer communication options (phone or email) to engage with us in the way that’s right for you
  • Gain peace of mind knowing that our global team of expert resources are available when and where you need them
  • Receive issue resolution management for select non-Dell supported hardware and software assets through our Collaborative Assistance with third-party vendors
Whether you’re managing software in a physical, virtual or cloud environment, our global support services will be there to help you get the most out of your IT solutions.

Availability varies. For more information, visit dell.com/servicecontract/global

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