Support Services

Complex environments require true enterprise-class support

The enterprise landscape is evolving at a fast pace, and the pressure to introduce new technologies into your IT environment has never been greater. Managing maintenance costs, vendor requirements and system stability demands requires time and expertise — but doing so results in substantial business benefits.

Dell Support Services makes it easy to respond to IT demands and complexities. We will provide you with expert assistance, tools and technologies that will keep your users up and productive, allowing you to focus on business growth and stay competitive. Find out more about our industry-leading IT support options for your hardware and software systems.


  1. Dell ProSupport Plus

    ProSupport Plus for Enterprise

    Enjoy first-class system maintenance, expertise and technical support assistance and keep your focus where it matters — on your business.

  2. dell prosupport services


    Train staff and support your systems with this self-service portal designed to help IT teams work more efficiently

  3. SupportAssist


    Dell SupportAssist provides automated, proactive and predictive technology that reduces troubleshooting steps and speed up your resolution time.


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    Optimize for Storage


    Optimize for Storage provides in-depth, predictive analysis and consultative guidance to keep your Dell EMC storage systems optimized and configured for year-round peak performance. Get highly skilled expertise from a designated Dell EMC Enterprise System Analyst who proactively monitors storage health and identifies areas for improvement.


  1. Dell ProSupport Plus for PCs and Tablets

    ProSupport Plus for PCs and Tablets

    ProSupport Plus provides the support essentials to reduce IT effort, protect devices and prevent issues from happening.

  2. Accidental Damage Services

    Accidental Damage Service

    Dell Accidental Damage and Repair Services keep your device up and running to get your equipment back in working order.