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Support Services

Complex environments require true enterprise-class support

The enterprise landscape is evolving at a fast pace, and the pressure to introduce new technologies into your IT environment has never been greater. Managing maintenance costs, vendor requirements and system stability demands requires time and expertise — but doing so results in substantial business benefits.

Dell Support Services makes it easy to respond to IT demands and complexities. We will provide you with expert assistance, tools and technologies that will keep your users up and productive, allowing you to focus on business growth and stay competitive. Find out more about our industry-leading IT support options for your hardware and software systems.

Services

  1. dell prosupport services

    TechDirect

    Available via online portal, mobile app or APIs, this self-service tool is designed for customers to simplify support case management and parts dispatching for enterprise and end user devices.

Services

  1. Dell ProSupport Plus for PCs and Tablets

    ProSupport Plus for PCs and Tablets

    ProSupport Plus provides the support essentials to reduce IT effort, protect devices and prevent issues from happening.

  2. Accidental Damage Services

    Accidental Damage Service

    Keep your PCs or tablets up and running with Dell Accidental Damage and Repair Services. Easily repair or replace your computer and get coverage for accidents.