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Support Services

  • Results for "Support Services"
  1. Dell ProSupport

    Our highly trained experts and software options deliver enterprise-level, tech-to-tech support for your hardware.

  2. Dell ProSupport Collaborative Assistance

    This datasheet provides a list of vendors we collaborate with to solve customer issues. Product and service availability vary by country.

  3. Dell ProSupport Comprehensive Software Support: Client and Enterprise

    This data sheet provides a list of all software products that we troubleshoot and support. Our services cover software installed on enterprise server, networking and storage hardware as well as end-user desktop or notebook systems.

  4. ProSupport for Multivendor Software

    Access our global team of certified engineers for troubleshooting select third-party software.

  5. Dell TechDirect

    Our intuitive online portal allows internal IT staff to obtain parts and manage tech support cases with less troubleshooting over the phone.

  6. One-Time Software Troubleshooting Service

    One-time fee based troubleshooting support. Get help troubleshooting software issues or get answers to “how to” questions such as PC customization, Network set up, Internet and email set up and Connect to a printer.

  7. One-Time Virus Removal Service

    Our Premium Phone Support experts will help detect and remove viruses and/or malware so your computer gets back up and running smoothly.

  8. Keep Your Hard Drive

    Retain complete control of your data in the case of a hard drive failure. If you need a replacement, you keep your failed drive for security purposes.

  9. Specialized On-site Services

    With additional on-site staff from Dell, get the on-the-spot help you need to improve response times and implement critical projects.

  10. Network Support

    Simplify the identification and resolution of networking issues with Dell ProSupport. We collaborate and consolidate support and troubleshooting calls with third-party networking vendors like Cisco, Brocade, Juniper and Aruba.