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Business Process Outsourcing

Getting things done is no longer enough. You have to do the job right and do more with less.

Dell Business Process Services can help you identify business process inefficiencies and implement effective solutions. With our extensive experience and market-leading automation technologies for the healthcare, insurance and other industries, Dell can help you: 
  • Streamline operations
  • Improve productivity
  • Ensure compliance
  • Put valuable resources to better use
  • Keep business moving round the clock
  • Reduce costs
Talk to Dell About Business Process Outsourcing Services.

Services

  1. Payer Claims and Policy Administration

    Payer Claims and Policy Administration

    Stay ahead of rising costs and changing healthcare reforms with outsourced claims and policy administration services from Dell.

  2. Provider Revenue Cycle Management

    Provider Revenue Cycle Management

    Let Dell revenue cycle management and business process consulting services transform your operations. We can help you reduce payroll costs, ensure administrative efficiency, increase revenue, and improve physician and patient satisfaction.

Resources

  1. Click here to read PDF

    Health Net Connect teams with Dell OEM Solutions to deliver their product on a global scale

    01/08/2014

    Telemedicine provider gains global scale virtually overnight for its patient-monitoring system by engaging Dell OEM solutions. Doing so helped cut months from its time-to-market and avoided $20 million in payroll.

  2. Click here to read PDF

    Kittitas Valley Healthcare gains efficiency by placing its EHR solution on the Dell Secure Healthcare Cloud

    01/05/2014

    Rural hospital finds new clinical and operating efficiencies, as well as better continuity in delivering primary patient care to its community, by placing their EHR system securely in Dell’s cloud.

  3. payer-solutions-improving-business-healthcare-breakthrough-solutions-increase-efficiency.pdf

    Payer Solutions: Improving the Business of Healthcare with Breakthrough Solutions that Increase Business Efficiency

    Dell offers solutions that can help simplify payer operations; improve efficiency, flexiblity; and respond to the needs of members, business partners and the healthcare community.

  4. Click here to read PDF

    Revenue Cycle Management for Physician Practices

    Dell Services can help you optimize your revenue cycle to provide the resources needed to care for patients, while positioning your practice for the future.

  5. Click here to read PDF

    Dell Services for pharmaceutical and medical device companies

    16/12/2013

    Dell Business Process Outsourcing (BPO) has developed a suite of offerings designed specifically for medical device and pharmaceutical enterprise. This datasheet provides an overview of the services, which build brand loyalty through improved customer engagement and cut administration costs by 25 –30 percent.

  6. Click here to read PDF

    EmblemHealth

    01/12/2013

    When Hurricane Sandy flooded its Lower Manhattan headquarters in October 2012, EmblemHealth contacted Dell to provide 900 Latitude laptops in less than two weeks to help get about 700 displaced employees working again.

  7. Click here to read PDF

    The Commonwealth of Massachusetts Health Insurance Connector Authority

    01/10/2013

    The Connector breaks new ground in providing access to affordable health insurance for Massachusetts residents.

Services

  1. Discrete Function Outsourcing Services

    Discrete Function Outsourcing Services

    “Do more with less.” It’s a common refrain in a challenging economy. Yet increased global competition means that you also need to launch new and innovative products to stay ahead.

  2. Life Insurance Product Support

    Life Insurance Product Support

    With outsourced product support from Dell Services, we can help you adapt to newer technology platforms — while also delivering more value to your customers.

  3. LifeSys Policy Processing System

    LifeSys Policy Processing System

    With the LifeSys processing system from Dell Services, you can consolidate all of your operations into a single platform.

  4. Insurance Administrative Services

    Insurance Administrative Services

    With outsourced policy administration services from Dell, you can become more efficient and competitive while staying ahead of escalating costs.

Resources

  1. Click here to read PDF

    Life Insurance

    12/10/2011

    Learn how Dell Insurance Services can help you manage yor business, while helping you plan for future growth.

  2. Click here to read PDF

    Insurance Data Entry Services Data Sheet

    Dell Insurance Services provide the flexible data entry services you need. We perform data entry on incoming life, health and annuity applications, as well as other policy documents.

  3. Click here to read PDF

    Insurance Imaging and Indexing Services Data Sheet

    Dell's imaging and indexing services provide insurance companies with the flexibility to handle scalability, cost and business continuity concerns.

  4. Click here to read PDF

    Insurance Staff Augmentation Solutions Data Sheet

    Dell Services Insurance Staff Augmentation Solutions helps you manage operational challenges with flexible staffing.

  5. Click here to read PDF

    Dell Life Insurance BPO Services — Unclaimed Property Data Sheet

    Dell’s Unclaimed Property service compares your customer database against the SSA’s death master file, identify deceased insureds and perform other critical services.

  6. Click here to read PDF

    ComBill - Voluntary Benefits billing solution - Data Sheet

    01/11/2013

    Dell Services provides the technology and insurance experts to help your insurance business succeed.

  7. Click here to read PDF

    Transforming Healthcare and Voluntary Benefits: Insurance Marketplaces Pose Both Opportunities and Challenges – White Paper

    23/08/2013

    The coming Health Insurance Marketplaces will be fundamentally different from the employer-oriented insurance market that has dominated healthcare for decades. Success in this new marketplace will require a high level of agility.

  8. Click here to read PDF

    Dell Worksite/Voluntary Benefits Services - Data Sheet

    23/08/2013

    Dell Insurance Services provides a full array of technology and business process outsourcing services to support your worksite/voluntary benefits business.

Services

  1. Procurement Services

    Procurement Services

    Take advantage of Dell’s global staff, resources, infrastructure and experience to handle your core procurement functions.

  2. Knowledge Processing Outsourcing and Analytics

    Knowledge Processing Outsourcing and Analytics

    Dell Services can help you improve customer insights, maximize the returns, optimize supply chain and prevent credit card fraud.

  3. Finance and accounting

    Finance and accounting

    Improve cash flow, lower transaction processing costs and help ensure compliance with Sarbanes-Oxley through market-leading solutions, and our data capture and business processing centers worldwide.

  4. Customer service

    Customer service

    Effective multichannel customer support is critical to the success of your company. Dell can help you integrate fragmented systems to provide exceptional support for your customers, whether they contact you via phone, email, website or social media.

Resources

  1. Click here to read PDF

    Dell™ Finance and Accounting Business Process Services

    Dell provides services that can help you improve your F&A operations using a standardized set of shared processes.

  2. Click here to read PDF

    Dell Front-Office Business Process Outsourcing Solutions

    Dell Front-Office Business Process Outsourcing (BPO) Solutions provide a wide range of services and also enables customers take advantage of our global infrastructure, domain expertise and leading technology to help them handle core customer service functions.

  3. Click here to read PDF

    Dell Business Process Outsourcing Services through Automated Full-Time Employees

    The Dell Automated Full-Time Employee (AFTE) is an extension of business process, or BPO automation, where automated script/process tools eliminate the need to hire staff for repetitive tasks. Learn all about AFTE in this datasheet.

  4. Click here to read PDF

    Ecommerce Services for the Mid-Market Data Sheet

    Dell provides a full set of technology and process solutions to help you achieve your ecommerce goals.

  5. Click here to read PDF

    Business Process Outsourcing Services Brochure

    29/09/2011

    Maximize resource efficiency by focusing on core competencies.

  6. Order-to-Cash-Processing

    Order-to-Cash-Processing

    13/07/2010

    Dell introduces Order-to-Cash Processing, which includes credit analysis, billing, cash application, collections, and general ledger posting and reporting.

  7. Creating Sustainable Value

    Creating Sustainable Value: Outsourcing Finance and Accounting Processes

    13/07/2010

    Dell provides a variety of high value-added services focused on information technology, application development and maintenance, business processes and engineering services support.

  8. Finance and Accounting Process Assessment

    Finance and Accounting Process Assessment

    13/07/2010

    Through detailed analysis and expert advice, we can help you understand your F&A operation's performance, and help you to seize opportunities for process improvement.

Services

  1. Dell Business Process Management Suite

    Process improvement and consulting

    Enhance processes and achieve compliance with international standards and models, including ISO 9001 and Six Sigma.

  2. Process Improvement and Consulting

    Dell Business Process Management Suite

    Get the tools to drive greater productivity and better outcomes from your outsourced team.