Date : 01/12/2011
It's never easy to attribute profitability to a single factor, but Dell OEM Solutions has played a key role in helping boost gross profits by around 2 percent.
Steve Rickless, Chief Executive Officer, Tripleplay Services, United Kingdom
ChallengeTripleplay Services wanted support for its original equipment manufacturer (OEM) services for delivering internet TV and digital signage because developers lost time reacting to sudden configuration changes instead of innovating.
SolutionThe customer moved to Dell™ OEM solutions for customised device support. It began to work with a dedicated account team to help manage configuration changes and solution development.
Benefits• Business increases gross profit margins by around 2 percent
• Developers focus 100 percent on product development
• IT cuts software development workloads by about 15 percent
• Business reduces lead times by around 25 percent
• Tripleplay Services boosts promotion with Dell OEM-ready solutions