Maximize your printer uptime and minimize maintenance
Preparing for the unexpected keeps you a step ahead. To take the surprise out of printer costs, Dell covers all printer component maintenance and replacement during our industry-leading standard warranty period. If it breaks, we fix it. It’s as simple as that.
|Drives, manuals and knowledge base ||Dell Printer Support Center provides a comprehensive repository of support resources free of charge. If you need a driver, manual or need tips on configuring, networking or troubleshooting your printer, this self-help tool will serve you 24x7. |
|Dell ProSupport™||Dell ProSupport™* offers an advanced level of technical support expertise at a dedicated 24x7, toll-free number with a variety of response-time options. Enjoy the convenience of Dell ProSupport™ On-site Repair Service After Remote Diagnosis*, which is offered with select printers. For issues covered by your Limited Hardware Warranty*, a technician and/or part will be dispatched, if necessary, usually within 1 or 2 business days following completion of Remote Diagnosis.|
|Next Business Day advanced exchange service (select printers)||If you have a problem with your printer during your limited hardware warranty period that can’t be fixed with phone-based support and troubleshooting, we will ship you a replacement unit the next business day*. All you do is set up your new printer and ship back the defective unit, prepaid by Dell.|
|Maintenance kit coverage||Fuser maintenance kit replacement is included in the base and extended limited hardware warranties for most Dell laser printers based on usage and service level.|
Your business is busy doing business. That’s why it's our job to ensure your printers work the way you want them and when you want them. Before they make it in your office, we test them in ours, certifying the results. Dell™ printers work with most major operating systems and leading software vendors such as SAP and Citrix, industry specific solution providers such as Cerner and Meditech, and other government and industry technical standards.
Dell Certifications Guide
Dell products carry certifications for many of the top independent software vendors (ISVs) as well as clinical, financial and administrative Healthcare Information System (HIS) applications.